Orthodontic Office Manager — Lead Ops & Patient Experience

Socket.dev; Milton (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance starting on day one

Vision insurance

Paid vacation time

Paid holidays

Paid sick time

Dental and orthodontic benefits

401(k) retirement plan with employer匹

Job summary

Simply Orthodontics in Milton, MA is seeking an experienced Office Manager to lead daily operations and coordinate patient care in a high-volume orthodontic practice.

You will drive patient experience, manage scheduling, and present treatment plans and financial options to families, supporting a team across front office and clinical staff. This is a hands-on leadership role with strong emphasis on HIPAA compliant processes.

Qualifications

• Experience leading the front office and administrative teams in a fast-paced orthodontic/dental setting.
• Proven ability to present treatment options and coordinate patient finances.
• Strong organizational and communication skills with attention to HIPAA compliance.

Responsibilities

• Oversee day-to-day operations of the orthodontic office to ensure an organized, patient-centered environment.
• Lead and support front office, treatment coordination, and administrative teams.
• Manage and optimize the orthodontic schedule to support efficient patient flow and high provider productivity.
• Take an active role in new patient consultations and guide families through treatment decisions and financial options.
• Present treatment plans, explain insurance benefits, payment options, and next steps clearly to patients.

Skills

Leadership

Team management

Communication

Sales experience

Interpersonal skills

Tools

Practice management software

Job description

Simply Orthodontics in Milton, MA is seeking an experienced Office Manager to lead daily operations and coordinate patient care in a high-volume orthodontic practice.

You will drive patient experience, manage scheduling, and present treatment plans and financial options to families, supporting a team across front office and clinical staff. This is a hands-on leadership role with strong emphasis on HIPAA compliant processes.