Orthodontic Care Coordinator: Patient Experience

Specialty Dental Brands; Omaha (NE); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

Uniforms

401K plan

Health dental and vision insurance

Generous incentive program

Job summary

Omaha Orthodontics in Omaha, NE is seeking an Observation Coordinator to join our orthodontic team. The ideal candidate is team‑oriented with strong customer service skills, x‑ray certification preferred, and experience in an orthodontic office setting.

You will contribute to a positive, fun work environment while supporting patients and their families. Responsibilities include greeting patients, taking records, reviewing treatment plans, and discussing financial contracts with patients and

Qualifications

• Must have strong customer service skills and be able to communicate with patients and families.
• Preferred x-ray certification.
• Experience in an orthodontic office setting is a plus.

Responsibilities

• Greeting and connecting with patients
• Taking Orthodontic Records
• Reviewing treatment plans with patients and family members
• Discussing and finalizing financial contracts and insurance benefits with patients
• Following up with patients and their dentist offices
• Taking patient records including digital photos and intraoral scans

Skills

Team player

Customer service

X-ray certification

Orthodontic office experience

Job description

Omaha Orthodontics in Omaha, NE is seeking an Observation Coordinator to join our orthodontic team. The ideal candidate is team‑oriented with strong customer service skills, x‑ray certification preferred, and experience in an orthodontic office setting.

You will contribute to a positive, fun work environment while supporting patients and their families. Responsibilities include greeting patients, taking records, reviewing treatment plans, and discussing financial contracts with patients and