Ortho Treatment Coordinator

Socket.dev; Selma (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

Health, dental, vision

401k

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discounts

Pet insurance

Job summary

Monarch Dental, supported by Smile Brands, is seeking an Ortho Treatment Coordinator in San Antonio. You will support patients and providers, explain treatment plans, review benefits and financing, and help ensure a smooth patient experience from consultation through treatment.

Ideal candidates have dental or treatment coordinating experience, strong communication and customer service skills, and a willingness to travel between offices in the San Antonio market.

Qualifications

• Previous dental or treatment coordinating experience preferred.
• Positive attitude and willingness to learn.
• Strong communication and customer service skills.
• Team-oriented mindset.
• Ability to thrive in a fast-paced environment.
• Comfortable discussing treatment plans and financial options with patients.
• Passion for creating a welcoming and comfortable patient experience.
• Reliable transportation to travel between offices in the San Antonio market.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams
• Willingness to travel between offices in the San Antonio market

Skills

Communication

Customer service

Teamwork

Fast-paced environment

Travel between offices

Job description

Overview

Monarch Dental supported by Smile Brands is seeking a motivated and patient-focused Ortho Treatment Coordinator to join our team in San Antonio. We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.

This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

Why Join Monarch Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Make a meaningful impact on patients every day

Schedule (days/hours)

Monday - Friday

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams
• Willingness to travel between offices in the San Antonio market

Qualifications

• Previous dental or treatment coordinating experience preferred
• Positive attitude and willingness to learn
• Strong communication and customer service skills
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience
• Reliable transportation to travel between offices in the San Antonio market

Compensation

$22.00 - $25.00 per hour

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]