Ortho/Sports Med Patient Services Specialist

Trinity Health; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Trinity Health in the Boise, Idaho area is seeking a Patient Service Representative for the Ortho/Sports Med Clinic. The role involves checking in patients, collecting co-pays, answering phones, scheduling, and ensuring accurate insurance verification.

Proficiency with the EPIC EMR system is preferred and exceptional customer service is essential. The position is full-time with day shifts, Monday–Thursday 8am–5pm and Friday 8am–2pm, at Meridian Health Plaza or clinic locations in the Boise area.

Qualifications

• Minimum: High School Diploma or equivalent preferred.
• Previous customer service experience required.
• Healthcare experience preferred; EMR experience a plus.

Responsibilities

• Check in patients for appointments and collect co-pays.
• Answer telephones and take accurate messages.
• Schedule appointments and verify insurance eligibility.
• Be comfortable using EPIC to update required information.
• Provide high-quality customer service and clear communication to patients and families.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC EMR

Job description

Trinity Health in the Boise, Idaho area is seeking a Patient Service Representative for the Ortho/Sports Med Clinic. The role involves checking in patients, collecting co-pays, answering phones, scheduling, and ensuring accurate insurance verification.

Proficiency with the EPIC EMR system is preferred and exceptional customer service is essential. The position is full-time with day shifts, Monday–Thursday 8am–5pm and Friday 8am–2pm, at Meridian Health Plaza or clinic locations in the Boise area.