OBGYN Patient Access Specialist | Scheduling & Billing

Trinity Health Corp.; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Saint Alphonsus Health System is seeking a Patient Service Representative for its Boise OBGYN Clinic to deliver exceptional patient service and manage front-desk operations. You will check in patients, collect co-pays, schedule appointments, and verify insurance while using the EPIC EMR system.

Candidates should be customer-service oriented with strong communication skills and attention to detail. The role supports the provider team and requires a friendly, empathetic, and self-motivated

Qualifications

• High School Diploma or equivalent preferred.
• Previous customer service experience required.
• Healthcare experience preferred.
• Electronic health record (EHR) experience a plus.
• Medical terminology preferred.
• Experience with process improvement or lean philosophy preferred.

Responsibilities

• Checks in patients for appointments and collects patient co-pays.
• Answers telephones and takes accurate messages.
• Schedules appointments and checks insurance eligibility.
• Updates information in EPIC EMR system.
• Provides high-quality customer service to patients and families.

Education

High School Diploma or equivalent preferred

Job description

Saint Alphonsus Health System is seeking a Patient Service Representative for its Boise OBGYN Clinic to deliver exceptional patient service and manage front-desk operations. You will check in patients, collect co-pays, schedule appointments, and verify insurance while using the EPIC EMR system.

Candidates should be customer-service oriented with strong communication skills and attention to detail. The role supports the provider team and requires a friendly, empathetic, and self-motivated