Ortho Spine & Trauma Front Office Coordinator

Ascension; Austin (TX); On-site; USD 37,000 - 46,000; Full time

Job summary

Ascension in Austin, TX is seeking a Front Desk / Clinic Administrative professional for the Ortho Spine & Ortho Trauma department. You will manage check-in/out processes, verify insurance, schedule appointments, and collect payments to maintain clinic flow and revenue integrity.

The role supports continuity of care and efficient provider scheduling, with a day shift Monday–Friday and a strong emphasis on customer service and administrative readiness.

Qualifications

• Front desk experience or customer-service background preferred.
• Ability to verify insurance coverage and benefits eligibility.
• Experience scheduling patient appointments and handling payments.

Responsibilities

• Manage patient check-in and check-out workflows for smooth clinic flow.
• Verify insurance coverage and eligibility before appointments to prevent delays.
• Schedule patient appointments and coordinate follow-up care.
• Collect co-pays, deductibles and self-pay balances at service time.

Skills

Customer service

Insurance verification

Scheduling

Cash handling

Front desk

Education

High School diploma or GED

Job description

Ascension in Austin, TX is seeking a Front Desk / Clinic Administrative professional for the Ortho Spine & Ortho Trauma department. You will manage check-in/out processes, verify insurance, schedule appointments, and collect payments to maintain clinic flow and revenue integrity.

The role supports continuity of care and efficient provider scheduling, with a day shift Monday–Friday and a strong emphasis on customer service and administrative readiness.