Medical Assistant - Patient Care & Front Desk Support

Direct Orthopedic Care; Austin (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Direct Orthopedic Care in Austin, TX is seeking a Medical Assistant to support both administrative and clinical duties under the Pain Management Provider. The role includes insurance authorizations, guest service, and ensuring a professional, welcoming environment.

You will prepare guests for procedures, document in medical records, check in patients, verify insurance, collect copays, and support front desk tasks, contributing to HIPAA compliance and patient confidentiality.

Qualifications

• Experience as a Medical Assistant with front desk and clinical duties is a plus.
• Ability to handle insurance authorizations and HIPAA compliance.

Responsibilities

• Apply DME and prepare for in-office procedures.
• Prepare guests with clinical and administrative information needed for surgery as directed by physician.
• Assist with documentation in the medical record.
• Complete all chart prep.
• Send/receive medical records.
• Check-in guests, verify insurance coverage and collect copays.
• Provide support for front desk duties and all office team members.

Skills

Guest care

Communication

Active listening

Professionalism

Job description

Direct Orthopedic Care in Austin, TX is seeking a Medical Assistant to support both administrative and clinical duties under the Pain Management Provider. The role includes insurance authorizations, guest service, and ensuring a professional, welcoming environment.

You will prepare guests for procedures, document in medical records, check in patients, verify insurance, collect copays, and support front desk tasks, contributing to HIPAA compliance and patient confidentiality.