Ortho Scheduling Specialist — Patient Care & Growth

Texas Health Resources; Bedford (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flexible spending

Tuition reimbursement

Student loan forgiveness

Job summary

Texas Health Physicians Group seeks an Appointment Scheduling Specialist in Bedford, TX to coordinate patient appointments and manage scheduling tasks. This full-time role requires strong customer service and communication skills and a professional work ethic within a fast-paced clinic environment.

The position involves verifying coverage, scheduling tests and referrals, and handling co-pays in a supportive team setting.

Qualifications

• High School Diploma or equivalent required.
• 2 years related experience in healthcare environment preferred.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to confirm coverage.
• Schedule tests, procedures, and referrals.
• Communicate appointment instructions to patients.
• May collect co-pays/co-insurance.
• Gather insurance information and patient data.
• Provide professional patient service in all contacts.

Skills

Customer service

Communication

Professionalism

Team player

Multitasking

Education

High School Diploma

Job description

Texas Health Physicians Group seeks an Appointment Scheduling Specialist in Bedford, TX to coordinate patient appointments and manage scheduling tasks. This full-time role requires strong customer service and communication skills and a professional work ethic within a fast-paced clinic environment.

The position involves verifying coverage, scheduling tests and referrals, and handling co-pays in a supportive team setting.