Appointment Scheduling Specialist

Texas Health Resources; Bedford (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flexible spending

Tuition reimbursement

Student loan forgiveness

Job summary

Texas Health Physicians Group seeks an Appointment Scheduling Specialist in Bedford, TX to coordinate patient appointments and manage scheduling tasks. This full-time role requires strong customer service and communication skills and a professional work ethic within a fast-paced clinic environment.

The position involves verifying coverage, scheduling tests and referrals, and handling co-pays in a supportive team setting.

Qualifications

• High School Diploma or equivalent required.
• 2 years related experience in healthcare environment preferred.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to confirm coverage.
• Schedule tests, procedures, and referrals.
• Communicate appointment instructions to patients.
• May collect co-pays/co-insurance.
• Gather insurance information and patient data.
• Provide professional patient service in all contacts.

Skills

Customer service

Communication

Professionalism

Team player

Multitasking

Education

High School Diploma

Job description

26009045
Appointment Scheduling Specialist – Ortho Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: 2008 L Don Dodson Dr., Ste 100 Bedford, TX 76021

Work hours: Full-time, 40 hours weekly, Monday through Thursday 8:00am - 5:00pm, Friday 8:00am - 2:30pm

Ortho Specialist Highlights

• Growing clinic with strong work ethic, positive attitude, and supportive environment.
• Fast Paced, multi provider clinic with growth and development opportunities
• Friendly team environment with goals towards excellent patient care

Here’s What You Need

Education

• High School Diploma or equivalent (Required)

Experience

• 2 years related experience in healthcare environment (Highly Preferred)

Skills

• Requires strong customer skills.
• Good communication skills.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast paced environment.

What You Will Do

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional patient service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns?

Feel free to email your questions to [e-mail].