Ortho Admin Lead: Scheduling, Billing & Records

Dartmouth Health; Lebanon (NH); On-site; USD 25,000 - 39,000; Full time

Job summary

Dartmouth Health is seeking an organized administrative professional in Lebanon, NH, to perform a wide range of office support and customer service duties. You will schedule patients, manage calendars, coordinate procedures, and assist clinical staff with charting and documents.

The role requires strong communication, public interaction experience, and proficiency with MS Office. Equal opportunity employer and accommodations available upon request.

Qualifications

• High School diploma with at least 3 years of administrative support experience or equivalent.
• Proven experience working with the public is required.
• Knowledge of medical terminology may be required.
• Proficiency in PC word processing, spreadsheets, Excel, PowerPoint and MS Publisher.

Responsibilities

• Answer telephone calls, screen and direct calls, provide directions and take messages.
• Schedule patients and manage calendars; coordinate surgical procedures and deposition scheduling.
• Design, analyze and coordinate master and other schedules.
• Maintain and track charts, provide scribing and administrative support to clinical staff.
• Type letters and correspondence; create forms, spreadsheets, tables, databases and slides.
• Handle file/record management, prepare charts and patient records, and obtain new medical record numbers.
• Assist with reimbursements, reporting and pre-certifications; support budget tracking and billing.
• Direct the work of other staff and volunteers; assist with meetings and minutes.
• Coordinate conferences/meetings and travel arrangements.
• Assist with budget preparation and petty cash; balance cash and review billing sheets.
• Prepare grants and negotiate outside contracts.

Skills

Communication

Interpersonal skills

Customer service

Office coordination

Education

High School diploma

Tools

MS Word

MS Excel

PowerPoint

MS Publisher

Job description

Dartmouth Health is seeking an organized administrative professional in Lebanon, NH, to perform a wide range of office support and customer service duties. You will schedule patients, manage calendars, coordinate procedures, and assist clinical staff with charting and documents.

The role requires strong communication, public interaction experience, and proficiency with MS Office. Equal opportunity employer and accommodations available upon request.