Orlando Technical Account Manager Client Success

Cedar Ridge Solutions; Orlando (FL); Sur place; USD 55 000 - 84 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) retirement plan

Professional development opportunities

Tuition reimbursement

Résumé du poste

Cedar Ridge Solutions in Orlando, FL is seeking a Technical Account Manager to oversee technical relationships with clients, ensuring our software solutions meet their needs and drive successful deployments.

This full-time role offers a salary range of $55,000 to $84,264 per year, along with comprehensive health insurance, a 401(k) retirement plan, and opportunities for professional development. Ideal candidates hold a computer science degree and have 3+ years in TAM or client-support roles.

Qualifications

• Bachelor's degree in computer science or related field.
• Experience in technical account management or client support is required.
• 3+ years of experience in a technical account management role.
• Strong communication and problem-solving skills are essential.

Responsabilités

• Build and maintain strong relationships with clients in the tech/software industry.
• Provide expert technical support and guidance to clients on product usage.
• Identify and address client needs and pain points.
• Collaborate with sales and support teams to deliver exceptional service.

Connaissances

Technical account management

Client relationship

Communication

Problem solving

Project management

Interpersonal skills

Formation

Bachelor's degree in computer science or related field

Description du poste

Cedar Ridge Solutions in Orlando, FL is seeking a Technical Account Manager to oversee technical relationships with clients, ensuring our software solutions meet their needs and drive successful deployments.

This full-time role offers a salary range of $55,000 to $84,264 per year, along with comprehensive health insurance, a 401(k) retirement plan, and opportunities for professional development. Ideal candidates hold a computer science degree and have 3+ years in TAM or client-support roles.