Origin & Destination Moves Coordinator

Hilldrup; Stafford Township (NJ); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Hilldrup seeks an Origin Agent/Destination Agent Specialist in Stafford, VA to coordinate origin and destination services for household goods and auto moves. You’ll be the main contact for Unigroup agents and Hilldrup staff, ensuring communications stay clear and timelines are met.

Daily duties include reserving and monitoring services from start to finish, updating customers, and working with internal teams and external partners to deliver reliable service.

Qualifications

• Two to four-year degree preferred.
• Experience in operations coordination, customer service, or logistics, preferably in moving/transportation.
• Familiarity with Unigroup or similar booking systems and billing/pricing processes.

Responsibilities

• Serve as the primary contact for Unigroup booking agency representatives for origin/destination services.
• Reserve, confirm, and monitor requested services following procedures and timelines.
• Liaise with customers to confirm move details and provide updates.
• Represent Hilldrup at industry conferences and events.

Skills

Customer Focused

Communicative

Resilient

Inclusion

People-person

Microsoft Office

Solution-finder

Booking systems

Moving industry knowledge

Billing/pricing knowledge

Education

Two to four-year degree in a relevant field

Tools

Unigroup booking system

Job description

Hilldrup seeks an Origin Agent/Destination Agent Specialist in Stafford, VA to coordinate origin and destination services for household goods and auto moves. You’ll be the main contact for Unigroup agents and Hilldrup staff, ensuring communications stay clear and timelines are met.

Daily duties include reserving and monitoring services from start to finish, updating customers, and working with internal teams and external partners to deliver reliable service.