Origin & Destination Moves Coordinator

Hilldrup; Stafford (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Hilldrup is hiring an Origin Agent/Destination Agent (OA/DA) Specialist to be the main contact for Unigroup booking agents, coordinating origin and destination services for household goods and auto moves. You’ll manage communications between agents, Hilldrup staff, crew, billing, and customers to keep moves on track.

Daily duties include reserving and monitoring move services from start to finish, updating customers, and staying ahead of delays.

Qualifications

• Two-to-four-year degree preferred.
• Experience in operations coordination, customer service, or logistics within moving/transportation.

Responsibilities

• Serve as the primary contact for Unigroup booking agency representatives for origin/destination services for domestic moves.
• Reserve, confirm, and monitor requested services following procedures and timelines.
• Liaise with customers to confirm move details and provide regular updates.
• Attend industry conferences and events to represent Hilldrup and stay informed of trends.

Skills

Customer Focused

Collaborative

Communicative

Resilient

Inclusion Minded

People-person

Microsoft Office

Solution Finder

Booking Systems

Moving Knowledge

Billing & Pricing

Education

2-4 Year Degree

Job description

Hilldrup is hiring an Origin Agent/Destination Agent (OA/DA) Specialist to be the main contact for Unigroup booking agents, coordinating origin and destination services for household goods and auto moves. You’ll manage communications between agents, Hilldrup staff, crew, billing, and customers to keep moves on track.

Daily duties include reserving and monitoring move services from start to finish, updating customers, and staying ahead of delays.