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Strategic Insight, LTD in Arlington, VA seeks an experienced Organizational Defense Travel System (DTS) Travel Agent to provide comprehensive travel management and administrative support for DoD personnel. The ideal candidate will manage DTS operations, travel authorizations and vouchers, and ensure compliance with JTR and DoD policies.
You will serve as a primary resource for DTS users, offering guidance, troubleshooting, training, and oversight to ensure accurate, timely, and compliant travel
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
WA Client Full Time Arlington, VA, US
3 days ago Requisition ID: 1318
StrategicInsight,LTDisseekingaknowledgeableanddetail-orientedLeadorOrganizationalDefenseTravelSystem(DTS)TravelAgent(LDTA/ODTA)toprovidecomprehensivetravelmanagementandadministrativesupportforDepartmentofDefense(DoD)personnel.
Theidealcandidatewillhavehands-onexperiencemanagingDTSoperations,overseeingtravelauthorizationsandvouchers,supportingorganizationaltravelrequirements,andensuringcompliancewithapplicableDoDJointTravelRegulations(JTR),policies,andprocedures.
ThisindividualwillserveasaprimaryresourceforDTSusers,providingguidance,troubleshootingassistance,training,andoversighttoensureaccurate,timely,andcomplianttravelprocessing.Thecandidateshouldbecomfortableworkingindependently,managingcompetingpriorities,andcoordinatingwithgovernmentpersonnel,travelers,andorganizationalleadership.
ServeastheLeadorOrganizationalDefenseTravelAdministrator(LDTA/ODTA),providingoversightandsupportfororganizationalDTSoperations.
ManageandadministerDTSorganizationalprofiles,userpermissions,routinglists,groups,andorganizationalstructures.
Review,process,andmonitortravelauthorizations,vouchers,localvouchers,andgrouptravelarrangements.
Ensuretraveldocumentsareaccurate,complete,andcompliantwithDoDpolicies,theJointTravelRegulations(JTR),andapplicablegovernmenttravelprocedures.
Provideguidanceandtechnicalassistancetotravelers,AuthorizingOfficials(AOs),ReviewingOfficials(ROs),andotherDTSpersonnel.
Monitoroutstandingauthorizationsandvoucherstoensuretimelyapprovals,processing,andreimbursement.
IdentifyandresolveDTSerrors,rejectedtransactions,routingissues,andothertravel-relateddiscrepancies.
Conductqualityassurancereviewsoftraveldocumentstoidentifyerrors,inconsistencies,andcomplianceconcerns.
ProvideDTStraining,onboarding,andongoingusersupporttoorganizationalpersonnel.
Maintainorganizationaltravelrecords,reports,anddocumentationinaccordancewithapplicablerequirements.
Coordinatewithgovernmentleadership,financeoffices,DefenseTravelManagementOffice(DTMO),andotherstakeholderstoresolvetravelissues.
MonitorchangestoDTSpolicies,procedures,andregulationsandcommunicaterelevantupdatestoorganizationalpersonnel.
Developandrecommendprocessimprovementstoincreasetravelprocessingefficiency,accuracy,andcustomersatisfaction.
Minimumof5yearsofexperiencesupportingDoDtraveladministration,DTSoperations,orgovernmenttravelmanagement.
DemonstratedexperienceservingasaLeadDefenseTravelAdministrator(LDTA)orOrganizationalDefenseTravelAdministrator(ODTA).
StrongworkingknowledgeoftheDefenseTravelSystem(DTS),includingauthorizations,vouchers,routing,permissions,andorganizationalmanagement.
ThoroughunderstandingoftheJointTravelRegulations(JTR)andDoDtravelpoliciesandprocedures.
ExperiencesupportingDTSusers,troubleshootingsystemissues,andresolvingtravel-relateddiscrepancies.
Abilitytointerpretandapplygovernmenttravelregulationsandguidance.
Strongorganizational,analytical,andproblem-solvingskills.
Excellentwrittenandverbalcommunicationskills.
ProficiencyinMicrosoftOfficeapplications,particularlyExcel,Word,andOutlook.
Abilitytoworkindependentlywhilemanagingmultipleprioritiesanddeadlines.
ExperiencesupportingNavy,DoD,orotherfederalgovernmentorganizations.
ExperiencemanagingDTSorganizationalstructuresandpermissionsattheorganizationallevel.
FamiliaritywithGovernmentTravelChargeCard(GTCC)policiesandprocedures.
ExperienceconductingDTStraininganddevelopinguserguidanceorstandardoperatingprocedures.
Experiencepreparingtravelreports,monitoringtravelexpenditures,andsupportingfinancialreconciliation.
Previousexperienceinasenioradministrative,travelmanagement,orgovernmentoperationssupportrole.
Highschooldiplomaorequivalentrequired.
Associate'sorbachelor'sdegreeinBusinessAdministration,Management,Finance,orarelatedfieldpreferred.
RelevantDoDDTStrainingorcertificationspreferred.
StrategicInsight,LTDisanestablishedgovernmentconsultingfirmfoundedin1985.Weprovideprofessionalservicessupportingfederalgovernmentmissionsthroughexperiencedpersonnel,innovativesolutions,andacommitmenttoexcellence.
We offer a competitive compensation package, healthcare benefits, 401(k), and opportunities for professional growth.