Job Title: Organizational Change Manager - Global Business Service
Location: Houston, TX (Onsite)
Our client is seeking an Organizational Change Manager (OCM) to support a major business transformation initiative, aligned to one or more value streams. Reporting into a central change team, this role will focus on executing change strategies at the value stream level, ensuring alignment with the broader enterprise change framework.
This individual will play a hands-on role in developing change plans, creating communications, and supporting leaders and teams through the transition to new ways of working.
Key Responsibilities
Value Stream Change Execution
- Partner with value stream global process owners, leads and program teams to develop and execute change plans aligned with the enterprise change strategy
- Translate enterprise-level change frameworks into actionable plans for specific functions or value streams
- Conduct change impact assessments and support business readiness activities
Communications Development & Delivery
- Draft and deliver clear, engaging communication content (e.g., emails, presentations, talking points, FAQs)
- Tailor messaging for different audiences within the value stream
- Ensure alignment with enterprise messaging and communication standards
Stakeholder & Leader Support
- Build relationships with value stream leaders, SMEs, and other key stakeholders
- Provide guidance and support to leaders on effectively communicating and reinforcing change
- Facilitate feedback loops to surface risks, concerns, and adoption challenges
Adoption & Readiness
- Support execution of training and enablement activities in partnership with program teams
- Monitor adoption and engagement within the value stream and elevate risks as needed
- Help identify and mitigate resistance through targeted interventions
Coordination & Integration
- Work closely with the central change team to ensure consistency with overall change approach, tools, and messaging
- Collaborate with project managers and PMO to integrate change activities into delivery plans
- Share insights and lessons learned across value streams
Qualifications
Required
- Bachelor’s degree in Business, Communications, HR, or related field
- 3-7 years of experience in change management, communications, or transformation support roles
- Experience supporting large-scale transformation or program initiatives
- Strong writing and communication skills, with the ability to create executive-ready content
- Ability to work in a fast-paced, matrixed environment
Preferred
- Familiarity with structured change methodologies (e.g., Prosci, ADKAR)
- Experience working within a defined enterprise change framework
- Background in internal communications or employee engagement
- Strong written communication and storytelling skills
- Execution-oriented with attention to detail
- Ability to influence and collaborate without direct authority
- Organizational awareness and stakeholder sensitivity
- Pragmatic and adaptable in a dynamic transformation environment
Success Measures
- Quality and effectiveness of change plans at the value stream level
- Clarity and consistency of communication deliverables
- Stakeholder engagement and feedback within assigned areas
- Progress toward adoption and readiness milestones, and drive continuous improvement in a complex, “dysfunctional” environment.