IAM Organizational Change Management Analyst

Creative Solutions Services, LLC; Orlando (FL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Short-term disability

Life insurance with AD&D

Job summary

Software Resources has an immediate, long term contract opportunity in Orlando, FL for an IAM Organizational Change Management Analyst. The role emphasizes change management, communications, and stakeholder engagement to ensure IAM adoption and success.

Onsite four days with remote flexibility on Fridays, collaborating with IAM engineers and project teams. The ideal candidate will bring PMP certification, strong communication skills, and a track record in tech IAM initiatives, translating

Qualifications

• Bachelor-level degree in a related field and PMP certification.
• Experience supporting Organizational Change Management in tech/IAM projects.
• Strong written and verbal communication for diverse audiences.

Responsibilities

• Support IAM change management activities aligned with enterprise methodologies.
• Develop and maintain adoption frameworks to build trust and engagement.
• Create stakeholder analyses and support change readiness activities.
• Draft IAM communications and coordinate timelines with project milestones.

Skills

Change management

Stakeholder engagement

Technical-to-business communication

Presentations

Project coordination

Education

BA/BS in Business, Communications, Information Systems, or related field

PMP certification

Tools

IAM tooling

Job description

Software Resources has an immediate, long term contract job opportunity for an IAM Organizational Change Management Analyst with a major corporation in Orlando, FL. 4 days onsite - Mon-Thursday, Remote on Fridays.

Job Summary:

The IAM Organizational Change Management (OCM) Analyst supports the successful adoption of Identity and Access Management (IAM) initiatives by driving change management, communication, and stakeholder engagement activities. This role partners closely with technical teams, project managers, and business stakeholders to ensure IAM solutions are understood, adopted, and effectively integrated into day-to-day operations. The ideal candidate brings strong change management expertise, excellent communication skills, and the ability to translate complex technical concepts into clear, audience-appropriate messaging.

Key Responsibilities:

Organizational Change Management

• Support OCM activities for IAM programs and projects, ensuring alignment with enterprise change management methodologies.
• Assist in developing and maintaining a reputation and adoption framework for IAM initiatives to build trust, awareness, and engagement across the organization.
• Conduct stakeholder impact assessments and support change readiness activities.

Communications & Messaging

• Draft, edit, and manage IAM-related communications, including emails, announcements, FAQs, job aids, and intranet content.
• Develop clear, consistent messaging tailored to technical and non-technical audiences.
• Coordinate communication timelines aligned with IAM project milestones.

Stakeholder & Technical Team Collaboration

• Work closely with IAM engineers, architects, and project teams to understand technical changes and translate them into business-friendly communications.
• Partner with project managers to align OCM deliverables with project plans and schedules.
• Support cross-functional collaboration to address adoption risks and user concerns.

Presentations & Training Support

• Create high-quality presentations and visual materials for leadership updates, stakeholder briefings, and end-user audiences.
• Deliver presentations to business stakeholders, leadership, and project teams as needed.
• Support training and enablement efforts related to IAM tools, processes, and policies.

Reporting & Continuous Improvement

• Track communication and change activities, gathering feedback to improve future IAM OCM efforts.
• Support reporting on adoption metrics, communication effectiveness, and stakeholder engagement.

Required Qualifications:

• Bachelor's degree in Business, Communications, Information Systems, or a related field.
• Project Management Professional (PMP) certification.
• Experience supporting Organizational Change Management activities within technology or IAM-focused initiatives.
• Strong written and verbal communication skills.
• Proven ability to create professional presentations and deliver content to diverse audiences.

Preferred Qualifications:

• Experience working with IAM technologies (e.g., access provisioning, authentication, identity governance).
• Experience working in large, complex, or regulated enterprise environments.

Key Skills & Competencies:

• Change management and stakeholder engagement
• Technical-to-business communication translation
• Presentation design and delivery
• Collaboration with technical and non-technical teams
• Attention to detail and strong organizational skills

Education

BA/BS

About Software Resources

Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.

We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs.

• As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.