Union Tank Car Company & Procor
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway- you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Must be eligible to work in Chicago, IL, without visa sponsorship
LOCATION REQUIREMENT - MUST RESIDE WITHIN COMMUTING DISTANCE OF OUR CHICAGO HQ OFFICE FOR A HYBRID (MINIMUM 2 DAYS/WEEK) IN OFFICE ENVIRONMENT.
POSITION SUMMARY
The Organizational Change Leader will lead the people‑side of change for our enterprise‑wide ERP implementation, Organization Integration & Optimization and additional organization‑wide change initiatives as assigned. Over the next three years, this role will drive stakeholder alignment, readiness, and adoption for significant changes in systems, processes, automation/technology, and roles & responsibilities. In partnership with the ERP program, HR, IT, Finance, Operations, and business leadership, the OCM will define and execute a comprehensive change strategy that minimizes disruption, accelerates proficiency, and realizes business case benefits.
KEY RESPONSIBILITIES
- Enterprise ERP Transformation
- Change Strategy & Governance: Lead the change workstream for the ERP program; establish governance, tollgates, and cadence with the PMO and SI partner; integrate change plans with program plan, cutover, and hyper care.
- Stakeholder & Sponsorship: Map stakeholders; create a sponsor roadmap; coach executives and people leaders to model and reinforce change.
- Change Impact & Readiness: Conduct impact assessments for processes, policies, roles, org structure, and competencies; drive mitigation actions and readiness plans.
- Communications: Build an executive and field‑level communications plan (town halls, leader toolkits, FAQs, short videos, Yammer/Teams posts, "day‑in‑the‑life" narratives).
- Training & Enablement: Partner with HR/L&D to run training needs analysis; define curricula, learning paths, and train‑the‑trainer; coordinate with LMS and site leads; produce job aids and quick‑reference guides.
- Change Network & Super Users : Stand up and lead a change agent/super‑user network across functions and sites to support testing, UAT, and go‑live adoption.
- Cutover & Hypercare : Prepare the organization for cutover; stand up command‑center routines; monitor adoption, sentiment, and issue trends post‑go‑live; close feedback loops.
- Adoption & Benefits Realization: Define and track adoption KPIs (e.g., role‑based training completion, proficiency curves, reduction in manual workarounds, utilization of standard processes), and partner with Finance/PMO to connect to the ERP business case.
- Organizational Transformation (Integration & Optimization)
- "One Company" Ways of Working: Drive harmonization of processes and role expectations; support leader assimilation and team norms across the integrated platform. (Aligned to our centralization and ERP journey.)
- Org Design & Role/Responsibility Clarity: Partner with HR and business leaders on org design implications, role mapping, RACIs, and job description updates; support change‑related staffing transitions and communications.
- Culture & Leadership Enablement : Build leader playbooks and facilitated sessions to reinforce desired behaviors, decision rights, and cross‑BU collaboration.
- Readiness & Risk Management: Maintain an integrated change risk register for the integration; elevate and resolve resistance hotspots and capacity constraints.
- Program Ways of Working
- Data‑Driven Change: Stand up dashboards (e.g., Power BI) for readiness, sentiment, and adoption; derive insights and recommended actions.
- Co‑Creation & Field Engagement: Use design‑thinking workshops, journey maps, and "voice of the user" forums to shape solutions and reduce resistance.
- Compliance & Policy Alignment: Identify policy/process changes needed for ERP standardization; coordinate approvals and rollout plans.
- External Partner Management : Coordinate with the systems integrator and change/learning vendors; ensure deliverables meet our standards and are practical for field adoption.
REQUIRED QUALIFICATIONS
- Bachelor's degree in Business, IT, Organizational Development or equivalent
- 10 years in organizational change management leading large‑scale transformations , including ERP or other enterprise‑wide Technology Platform implementation required (SAP, Oracle, Microsoft, Infor, Workday, etc.)
- Proven experience with multi‑site operations and business unit integration or centralization programs.
- Mastery of core OCM methods (e.g., Prosci/ADKAR , stakeholder analysis, impact assessment, change planning, communications, training/enablement, benefits realization).
- Exceptional facilitation, executive influence, and storytelling skills; ability to translate complex program changes into practical