Organ Services Manager - Donor Care & Operations

Gift of Life Michigan; Ann Arbor (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Gift of Life Michigan is seeking a Manager, Organ Services, to lead the organ services staff and help shape department goals within a dynamic transplant program in Ann Arbor.

The role requires a Bachelor's degree with substantial critical care or organ procurement experience and at least one year in a leadership position, with CPTC certification being an asset. A Master’s degree is preferred for advanced candidates. This is a day-shift, full-time role in health care operations.

Qualifications

• Bachelor’s degree with 8–10 years of critical care or clinical organ procurement experience or a combination of education and more than 10 years of critical care/OPO experience.
• At least one year of management or leadership experience (project, team, or workgroup).
• Master’s degree in a related field with 8–10 years of critical care or clinical organ procurement experience is preferred.
• Certified Procurement Transplant Coordinator (CPTC) or certification within 12 months of hire is preferred.

Responsibilities

• Ensure compliance with regulations and internal policies while developing evidence-based best practices.
• Maintain expertise in donor evaluation, organ preservation, staffing, and organ allocation logistics.
• Respond to donor referrals for evaluation of clinical staff performance.
• Provide technical assistance with after-hours consultation as needed.
• Collect and analyze data related to staffing, authorization rates, organs recovered per donor, and related metrics.
• Perform other duties as assigned.

Skills

Written and verbal fluency in English

Proficiency with Microsoft Office (Out

Education

Bachelor’s degree in related field

Master’s degree in related field

Tools

Microsoft Office

Outlook

Teams

Job description

Gift of Life Michigan is seeking a Manager, Organ Services, to lead the organ services staff and help shape department goals within a dynamic transplant program in Ann Arbor.

The role requires a Bachelor's degree with substantial critical care or organ procurement experience and at least one year in a leadership position, with CPTC certification being an asset. A Master’s degree is preferred for advanced candidates. This is a day-shift, full-time role in health care operations.