Oregon In-Home Health Care Coordinator

Senior Helpers; Bend (OR); On-site; USD 41,000 - 55,000; Full time

Job summary

Senior Helpers in Bend, OR is seeking a Care Coordinator to perform telephone outreach to designated member populations to ensure retention, utilization of services, and satisfaction while meeting regulatory reporting standards. The role requires residing in Oregon and involves coordinating care for Medicaid populations with various stakeholders, documenting interactions, and supporting health outcomes.

The position emphasizes outreach, patient counseling, and collaboration with care teams to

Qualifications

• High school diploma or equivalent.
• 6+ months of experience working with Medicaid populations by phone or in person.

Responsibilities

• Contacting and counseling members regarding emergency department usage and dental referrals.
• Counseling members about missed dental appointments with PCDs.
• Assist in reassigning dismissed members and coordinate future care.
• Coordinate care for members needing additional services in a dental practice after being seen in a community setting.
• Handle Health Risk Screening community partner requests for assistance.
• Process medical-to-dental referrals and pilot project referrals to care.
• Ensure documentation is entered accurately and timely into case management systems.
• Consider each member's health, cultural and social needs in care planning.
• Perform other duties as needed.

Skills

Phone outreach

Windows applications

Education

High school diploma or equivalent

Job description

Senior Helpers in Bend, OR is seeking a Care Coordinator to perform telephone outreach to designated member populations to ensure retention, utilization of services, and satisfaction while meeting regulatory reporting standards. The role requires residing in Oregon and involves coordinating care for Medicaid populations with various stakeholders, documenting interactions, and supporting health outcomes.

The position emphasizes outreach, patient counseling, and collaboration with care teams to