Oregon Campus VP: Operations & Community

International Guide Dog Federation; Boring (OR); On-site; USD 162,000 - 180,000; Full time

Job summary

Guide Dogs for the Blind in Boring, OR is seeking a VP of Oregon Campus to serve as the site steward and strategic integrator for the Pacific Northwest. You will create a safe, welcoming, and inclusive environment for clients, volunteers, visitors and staff.

Reporting to the CEO, you will hold primary operational decision-making authority for the campus, manage local teams, and align work across departments.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• At least 10 years of progressive operational leadership experience in campuses, hospitality, healthcare, higher education, nonprofit, or similar.
• Ability to lead through influence in a matrixed organization and align teams with/without direct reporting.
• Collaborative partner with strong operational judgment.
• Experience with incident response, safety practices and service recovery.
• Experience in building community relationships and representing the organization professionally.
• Ability to manage budgets, vendor relationships, and operational planning.
• Excellent written, verbal, and interpersonal communication skills for diverse stakeholders.
• Proficiency with Microsoft 365 and basic reporting/analytics.
• Valid driver’s license and ability to travel as required.
• Preferred: experience in mission-driven orgs supporting people with disabilities and/or service animal programs.
• Formal training in operations management, project management, or continuous improvement.
• Experience overseeing multi-site operations or satellite campuses.
• Familiarity with visitor programs, volunteer operations, and donor-facing environments.
• Willingness to travel to CA campus ~7 times per year.

Responsibilities

• Turn strategy into action; translate goals into campus operating plans and report performance.
• Deliver high-quality services for clients, volunteers, and visitors; address barriers and drive improvement.
• Lead cross-functional coordination, plan readiness reviews, and maintain accountability.
• Implement new processes, programs, and standards with clear communication and training.
• Promote safety and manage operational risk; coordinate incident response with experts.
• Serve as campus escalation point and ensure timely follow-up and documentation.
• Represent GDB on-site; build community relationships and donor engagement.
• Support volunteer and visitor experiences; coordinate onboarding and day-of support.
• Manage campus budgets, review invoices and contracts, identify efficiencies.
• Provide responsive leadership for events, peak cycles, and emerging needs.
• Oversee opening/closing routines, space utilization, vendor coordination, and facilities/IT requests.

Skills

Leadership

Budgeting

Vendor management

Communication

Incident response

Safety practices

Partnership building

Travel ability

Project coordination

Multisite operations

Education

Bachelor’s degree

Tools

Microsoft 365

Job description

Guide Dogs for the Blind in Boring, OR is seeking a VP of Oregon Campus to serve as the site steward and strategic integrator for the Pacific Northwest. You will create a safe, welcoming, and inclusive environment for clients, volunteers, visitors and staff.

Reporting to the CEO, you will hold primary operational decision-making authority for the campus, manage local teams, and align work across departments.