Order Writer/Merchandiser/Selling Event Specialist

Boar's Head Provision Company; Louisville (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Order Writer/Merchandiser/Selling Event Specialist to enhance customer experiences in retail settings. This dynamic role involves engaging with customers, providing in-store support, and promoting premium delicatessen products. You will host sampling events, train deli staff, and create a welcoming atmosphere for customers. If you are passionate about customer service and enjoy working in a fast-paced environment, this position offers a unique opportunity to make a significant impact on brand loyalty and customer satisfaction. Join a company that values its people and fosters a culture of excellence.

Qualifications

• 3+ years of experience in retail sales or customer service.
• Ability to lift up to 40 lbs and work in a refrigerated environment.

Responsibilities

• Enhance customer experience by assessing deli service needs.
• Engage with customers through product sampling and education.
• Provide training to deli employees on customer service and product knowledge.

Skills

Customer Service

Retail Sales

Food Safety Practices

Basic Computer Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Internet-enabled Cell Phone

Job description

Order Writer/Merchandiser/Selling Event Specialist page is loaded

Order Writer/Merchandiser/Selling Event Specialist

Locations: Louisville, KY

Time Type: Tiempo completo

Posted on: Publicado hace 2 días

Job Requisition ID: 31127

Hiring Company:

Delicatessen Services Co., LLC

Overview:

The Order Writer/Merchandiser/Selling Event Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Order Writer/Merchandiser/Selling Event Specialist will be in-store during peak customer traffic periods including weekends and weekdays.

Job Description:

Essential Functions

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
• Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products.
• Host a variety of in-store sampling and product pairing events focusing on product presentation.
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling.
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.
• Possess a positive, energetic, and serving attitude.
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
• Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service.
• Set service case, ensuring the full product line is displayed in an appetizing manner.
• Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced.
• Update merchandising and marketing materials as required.
• Complete additional activities or special projects as assigned.

Minimum Requirements

Physical Requirements

• Ability to stand for a minimum of 4 hours.
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl.
• Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
• Ability to work in a refrigerated/freezer environment.

Job Requirements

• High school diploma or equivalent.
• 3 years of experience in retail sales, customer service, or a similar role.
• Basic computer skills.
• Experience with food preparation is helpful but not required.
• Keep work area neat and clean; exhibit good food safety and sanitation practices at all times.
• Willingness to learn and operate a slicer.
• Must have own transportation and be willing to travel to different retail locations within assigned area.
• Ability to transport and set up a folding table, utensils, platters, etc.
• Must have an internet-enabled cell phone.

Location:

Louisville, KY

Time Type:

Tiempo completo

Department:

Bluegrass Deli Provisions

About Us

Our secret ingredient has always been our people. Each person brings a unique perspective, background, and experience to the table. Find a career where you are valued and empowered, a place recognized as Forbes’ Best Midsize Employers, Newsweek’s Greatest Workplaces, and LinkedIn’s Top Companies to Work For.