Order-to-Cash Operations Lead: Billing & AR Excellence

CAROLINA PRG; Charlotte (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Carolina PRG in the Charlotte area is seeking an experienced Order-to-Cash Manager to oversee billing, accounts receivable, cash application, and revenue-related accounting activities.

This role leads an established team responsible for accuracy and efficiency across the O2C cycle, with a focus on timely invoicing, precise revenue recognition, and cross-functional collaboration to improve cash flow and reporting.

Qualifications

• Experience managing billing, AR, or order-to-cash operations.
• Experience with revenue recognition and related month-end accounting activities.
• Understanding of P&L statements, balance sheets, journal entries, and financial reporting.
• Previous experience leading, developing, and managing accounting or finance teams.
• Strong analytical skills with proficiency in Excel and ERP systems.

Responsibilities

• Oversee daily billing, accounts receivable, and cash application operations, ensuring accuracy and timely processing.
• Manage, coach, and develop a team of billing and AR professionals, including delegating responsibilities, reviewing performance, and managing workloads.
• Ensure accurate revenue recognition in accordance with accounting standards.
• Oversee customer invoicing, cash allocations, account reconciliations, and resolution of billing discrepancies.
• Manage month-end AR close activities, including reviewing journal entries, reconciliations, and unbilled revenue accruals.
• Partner with accounting and finance teams on revenue reporting, P&L analysis, balance sheet accuracy, and variance analysis.
• Analyze revenue trends, customer activity, and billing performance to identify discrepancies and opportunities for improvement.
• Work cross-functionally to resolve customer billing issues, payment discrepancies, and process inefficiencies.
• Support system enhancements, process improvements, and evolving business needs.
• Establish clear expectations, maintain accountability, and ensure the team has the resources and support needed to meet deadlines.

Skills

Billing & AR management

Revenue recognition

Team leadership

Financial reporting

Excel

ERP systems

Process improvement

Analytical skills

Cross-functional collaboration

Month-end close

Job description

Carolina PRG in the Charlotte area is seeking an experienced Order-to-Cash Manager to oversee billing, accounts receivable, cash application, and revenue-related accounting activities.

This role leads an established team responsible for accuracy and efficiency across the O2C cycle, with a focus on timely invoicing, precise revenue recognition, and cross-functional collaboration to improve cash flow and reporting.