Order Support Specialist: End-to-End Billing & Funding

Ricoh USA, Inc.; Duluth (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ricoh USA, Inc. is seeking an Order Administrator to support the Sales organization by managing the full lifecycle of orders—from booking through billing and funding—and to serve as a central contact across Sales, Billing, Supply Chain, Central Planning/Purchasing, Enterprise Services, RFS, and third‑party leasing vendors.

You will act as SME for order status, provide timely updates, ensure documentation, and drive efficient processing while maintaining service levels and customer satisfaction.

Job description

Ricoh USA, Inc. is seeking an Order Administrator to support the Sales organization by managing the full lifecycle of orders—from booking through billing and funding—and to serve as a central contact across Sales, Billing, Supply Chain, Central Planning/Purchasing, Enterprise Services, RFS, and third‑party leasing vendors.

You will act as SME for order status, provide timely updates, ensure documentation, and drive efficient processing while maintaining service levels and customer satisfaction.