Order Lifecycle & Funding Specialist

Ricoh; Duluth (GA); On-site; USD 55,000 - 65,000; Full time

Job summary

Ricoh is seeking an Order Administrator to support the Sales organization by managing end-to-end order lifecycle from booking through invoicing and funding. You will coordinate with Sales, Billing, and Supply Chain, ensuring accuracy, timely fulfillment, and strong customer service.

Ideal candidates have 3–5 years of related experience, strong PC and Office skills, and the ability to manage multiple priorities.

Qualifications

• Assoc. degree or equivalent business experience in a B2B environment.
• 3–5 years of related experience in sales, customer service, operations, or finance.
• Experience managing multiple priorities while supporting sales and service teams.
• Oracle experience is preferred.

Responsibilities

• Receive and consolidate sales orders and manage lifecycle from booking to funding.
• Verify product details, pricing, and customer contracts; ensure billing accuracy.
• Coordinate with Sales, Billing, Supply Chain, and vendors to resolve issues.
• Prepare and analyze order management reports; provide status updates.
• Ensure all transactions are billable and fundable prior to installation.
• Assist with training and onboarding of new staff and support complex orders.

Skills

PC proficiency

Data entry

Attention to detail

Verbal and written communication

Organizational skills

Team collaboration

Microsoft Office

Excel

Education

Associate degree or equivalent business experience

Tools

Oracle

Microsoft Office

Excel

PowerPoint

Job description

Ricoh is seeking an Order Administrator to support the Sales organization by managing end-to-end order lifecycle from booking through invoicing and funding. You will coordinate with Sales, Billing, and Supply Chain, ensuring accuracy, timely fulfillment, and strong customer service.

Ideal candidates have 3–5 years of related experience, strong PC and Office skills, and the ability to manage multiple priorities.