Order Support & Sales Specialist

Victra-Verizon Authorized Retailer; Raleigh (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Victra-Verizon Authorized Retailer in Raleigh, NC is seeking an Order Support Agent to handle inbound calls, sell products over the phone, and support assigned accounts. You will schedule appointments, answer questions, and maintain accurate data while meeting sales targets in a fast-paced environment.

The role emphasizes strong communication, customer service, and teamwork, with opportunities to grow within a premier Verizon partner network.

Qualifications

• Superior phone communication and ability to reach a mass audience with effective sales tactics.
• Experience in call center, customer service or retail settings preferred.
• Previous sales experience or commission-based roles valued.

Responsibilities

• Make and answer calls to offer products and services to assigned accounts.
• Sell competitively over the phone to achieve sales and commission targets.
• Schedule appointments andkeep up to date with promotions.
• Maintain accurate records and collaborate with internal partners.
• Follow safety and wellness protocols and protect consumer information.
• Provide excellent customer service and support team objectives.

Skills

Call center communication

Sales skills

Customer service

Education

High School diploma

Associates degree preferred

Tools

Excel

Job description

Victra-Verizon Authorized Retailer in Raleigh, NC is seeking an Order Support Agent to handle inbound calls, sell products over the phone, and support assigned accounts. You will schedule appointments, answer questions, and maintain accurate data while meeting sales targets in a fast-paced environment.

The role emphasizes strong communication, customer service, and teamwork, with opportunities to grow within a premier Verizon partner network.