Order Support Customer Experience Intern

Schreiber Foods, Inc.; United States; Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Relocation assistance (eligible)

Mentorship program

Company laptop provided

Flexible scheduling for finals

Employee assistance/wellness programs

Team-building events

Discounts on products

Job summary

Schreiber Foods, Inc. is offering a paid Order Support Customer Experience Intern position at our Green Bay, WI Home Office. The internship features a hybrid schedule (3 days onsite, remainder remote) with an hourly pay of $18.75.

You’ll gain hands-on experience across Customer Experience, Sales, and Supply Chain while supporting order management and customer processes. We’re looking for students pursuing a bachelor’s degree who can work around 20 hours per week during the school year and more

Qualifications

• Pursuing a bachelor’s degree with at least 3 semesters remaining (May 2028 grads or later).
• Major in Business Administration, Business Analytics, Supply Chain, or Finance.

Responsibilities

• Collaborate with Order Support Coordinators, Customer Experience, Transportation, Distribution, and Supply Chain.
• Develop expertise in order changes, mass updates in ERP, EDI, and GenAI automated order entry.
• Own key order management tasks and assist with daily duties.
• Gain exposure to order-to-cash processes and customer support activities.
• Support Analysts with responses and documentation for strategic customers.
• Communicate with internal stakeholders to ensure timely issue resolution.

Skills

Excel

Time management

Multi-tasking

Attention to detail

Verbal and written communication

Initiative and curiosity

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Business Analytics

Bachelor’s degree in Supply Chain

Bachelor’s degree in Finance

Tools

ERP system

EDI

GenAI

Job description

Job Category: Temporary/Other Job Family: Intern Job Description: About our Green Bay, WI Home Office: You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more. Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor. This internship offers a flexible hybrid work schedule located at our Home Office in Green Bay, Wisconsin. The hybrid work schedule is 3 days onsite at Home Office and the remainder remote/working from home. This is a paid internship with an hourly rate of pay: $ 18.75.

Order Support Customer Experience Intern

Start building your career before graduation.

As a Customer Experience Intern, you'll gain hands‑on business experience while supporting the processes that help Schreiber deliver an exceptional customer experience. You'll work alongside teams across Customer Experience, Sales, and Supply Chain, building valuable skills in problem solving, communication, order management, and customer support.

What you’ll do

• Intern will be collaborating closely with Order Support Coordinators, Customer Experience, Transportation, Distribution, Supply Chain Planners, and the Customer.
• Become an expert in order changes, mass updates in an ERP system, EDI and GenAI automated order entry
• Hands on experience - given ownership of key order management and customer processes, while assisting on everyday tasks.
• Exposure to all aspects of order to cash management.
• Assist Customer Experience Analysts in providing key strategic customers with responses and documents.
• Communicate with internal stakeholders to ensure timely issue resolution and task completion.
• Analyze data, identify trends, and support process improvement efforts.
• Participate in team meetings, training opportunities, and special projects.

Qualifications for a successful candidate

• Currently pursuing a bachelor’s degree with a major in: Business Administration, Business Analytics, Supply Chain, and/or Finance.
• Must have at least 3 semesters remaining in school upon start date (May 2028 grads or later).
• Intern must be able to work at Schreiber’s Home Office in Green Bay, WI.
• Proficient in Excel.
• Effective time management.
• Ability to multi-task.
• Attention to detail and strong organizational skills.
• Strong verbal and written communication skills.
• Demonstrates initiative, curiosity, and a willingness to learn.
• Must have a reliable internet connection (minimum 10 mb download speed) for ability to work remote.

Inside Look Upon Hire

We will connect with you to understand your school schedule, and the develop the best hours for internship. This internship is year‑round, working approximately 20 hours per week during the school year. More hours available during breaks – up to 40 hours per week. We will develop a personalized training plan, with weekly check ins with you, your leader, and training team to ensure training is successful. A mentor will be assigned to you to help navigate daily questions and help guide you. Once training is established, we will work with you on a hybrid schedule. A company laptop is provided. We offer flexible scheduling during Finals and Mid Terms to ensure our internship does not hinder your school schedule. Regular on-on-one meetings with your leader Participation in regular team meetings Attendance at monthly department wide meeting Opportunities to job shadow all areas.

Internship benefits

• Opportunity to complete real-world projects, participate in team meetings and contribute your ideas.
• Exposure to different areas of the business around the world.
• Internship program that includes engaging events and opportunities to build relationships at all levels.
• Relocation assistance (for eligible internships) Rewards program for referring others Eight free counseling sessions through our Employee Assistance Program Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan Volunteer opportunities to give back to the community Discounts on our products and more.

For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.

Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer‑brand leader in cream cheese, natural cheese, process cheese, shelf‑stable beverages and yogurt. Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do. Life & Culture - We call ourselves partners – not employees – and there’s a good reason behind that. Our work is more than just a job. Our common goals drive and energize us as we work together to be the best we can be. Caring is a huge part of who we are. We not only help each other grow; we take care of each other along the way. Whenever a partner is experiencing a hardship, it’s common for others to take the initiative to organize fundraisers to help support them through our Partners Helping Partners program. We also care about our communities and want to help make them better places to live every day. Who are we looking for? Our people are truly the heart of our company, and we’re on a journey together. It’s about more than a job. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. Like a family, we care deeply about each other.