Order Specialist: Fast-Paced Label & Quote Expert

Brook + Whittle; New Albany (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

The position requires strong computer and communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced office environment. Training and benefits are provided.

Qualifications

• High School diploma or equivalent required.
• 1+ year of relevant experience preferred.
• General computer skills and strong written and verbal communication.
• Ability to read and comprehend simple instructions.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with printing knowledge is helpful.

Responsibilities

• Route orders within the Order Processing Department.
• Enter orders with all required information for label production.
• Review orders for accurate pricing, spelling, and details.
• Contact customers to confirm missing or additional information.
• Prepare and submit order jackets to QA.
• Answer calls regarding orders and item availability.
• Enter quotes and email or fax quotes to customers.
• Compute prices, discounts, and shipping charges on label orders.
• Follow up on outsourced orders and provide tracking and invoicing.
• Handle special accounts and other assigned duties.

Skills

Customer service experience

Communication skills

Attention to detail

Multi-tasking

Education

High School diploma or equivalent

Job description

The position requires strong computer and communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced office environment. Training and benefits are provided.