Order Processor Kitchen Cabinetry

CAVAL Cabinetry; Piscataway Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

CAVAL Cabinetry in New Jersey seeks an experienced Order Processing & Customer Service Specialist with a strong background in the kitchen cabinetry industry. This is not an entry-level role; you should understand cabinetry, read quotes and orders, and thrive in a fast-paced environment where accuracy matters.

You will process orders, prepare quotes, communicate with customers by phone and email, enter data into our system, coordinate with vendors, and support the sales team from quote to

Qualifications

• Kitchen cabinetry experience is REQUIRED.
• At least 2 years in cabinet order processing or support.
• Excellent communication and organizational skills.
• Ability to read quotes and customer orders.
• Comfortable in a high-volume, fast-paced environment.

Responsibilities

• Process customer orders accurately and efficiently.
• Review and prepare customer quotes.
• Communicate with customers by phone and email regarding pricing, orders, and product information.
• Enter quotes and orders into our system.
• Order materials and coordinate with vendors and suppliers.
• Monitor order status and keep customers informed.
• Work closely with the sales team to move projects from quote to completion.
• Resolve customer questions and order issues professionally.

Skills

Cabinetry industry experience

Customer service

Attention to detail

Multitasking

Communication skills

Tools

Order entry software

2020 Design

Job description

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Bonus based on performance

We are seeking an experienced Order Processing & Customer Service Specialist who has a strong background in the kitchen cabinetry industry. This is not an entry-level position. The ideal candidate must understand kitchen cabinetry, be comfortable reading quotes and orders, and thrive in a fast-paced environment where accuracy and organization are critical.

Responsibilities

• Process customer orders accurately and efficiently.
• Review and prepare customer quotes.
• Communicate with customers by phone and email regarding pricing, orders, and product information.
• Enter quotes and orders into our system.
• Order materials and coordinate with vendors and suppliers.
• Monitor order status and keep customers informed throughout the process.
• Work closely with the sales team to ensure projects move smoothly from quote to completion.
• Resolve customer questions and order issues professionally and promptly.

Qualifications

Kitchen cabinetry experience is REQUIRED. Please do not apply if you do not have prior experience in the kitchen cabinet industry.

The ideal candidate will have

• Minimum 2 years of experience in kitchen cabinetry, cabinet sales support, or cabinet order processing.
• Strong understanding of cabinet construction, materials, and ordering procedures.
• Excellent customer service and communication skills.
• Exceptional organizational skills with great attention to detail.
• Ability to manage multiple projects and deadlines simultaneously.
• Comfortable working in a high-volume, fast-paced environment.
• Strong computer skills and experience with order entry software. Experience with 2020 Design or cabinet manufacturer ordering systems is a plus.

What We're Looking For

We're looking for someone who:

• Is proactive and takes ownership of their work.
• Works well under pressure without sacrificing accuracy.
• Is dependable, professional, and team-oriented.
• Has outstanding follow-up skills.
• Enjoys helping customers and solving problems.

If you have kitchen cabinetry experience and are looking to join a growing company where your expertise will be valued, we'd love to hear from you.