Kitchen Cabinetry Order & Customer Service Specialist

CAVAL Cabinetry; Piscataway Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

CAVAL Cabinetry in New Jersey seeks an experienced Order Processing & Customer Service Specialist with a strong background in the kitchen cabinetry industry. This is not an entry-level role; you should understand cabinetry, read quotes and orders, and thrive in a fast-paced environment where accuracy matters.

You will process orders, prepare quotes, communicate with customers by phone and email, enter data into our system, coordinate with vendors, and support the sales team from quote to

Qualifications

• Kitchen cabinetry experience is REQUIRED.
• At least 2 years in cabinet order processing or support.
• Excellent communication and organizational skills.
• Ability to read quotes and customer orders.
• Comfortable in a high-volume, fast-paced environment.

Responsibilities

• Process customer orders accurately and efficiently.
• Review and prepare customer quotes.
• Communicate with customers by phone and email regarding pricing, orders, and product information.
• Enter quotes and orders into our system.
• Order materials and coordinate with vendors and suppliers.
• Monitor order status and keep customers informed.
• Work closely with the sales team to move projects from quote to completion.
• Resolve customer questions and order issues professionally.

Skills

Cabinetry industry experience

Customer service

Attention to detail

Multitasking

Communication skills

Tools

Order entry software

2020 Design

Job description

CAVAL Cabinetry in New Jersey seeks an experienced Order Processing & Customer Service Specialist with a strong background in the kitchen cabinetry industry. This is not an entry-level role; you should understand cabinetry, read quotes and orders, and thrive in a fast-paced environment where accuracy matters.

You will process orders, prepare quotes, communicate with customers by phone and email, enter data into our system, coordinate with vendors, and support the sales team from quote to