Order Processor Kitchen Cabinetry

CAVALLI CABINETRY LLC; Piscataway Township (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Job summary

CAVALLI CABINETRY LLC in New Jersey is seeking an experienced Order Processing & Customer Service Specialist with a strong background in the kitchen cabinetry industry. This role requires reading quotes and orders accurately and thriving in a fast-paced environment where precision and organization are essential.

Responsibilities include processing customer orders, preparing quotes, communicating pricing and product information by phone and email, entering data into our system, coordinating with

Qualifications

• Kitchen cabinetry experience is REQUIRED.
• Minimum 2 years of experience in kitchen cabinetry, cabinet sales support, or cabinet order processing.
• Strong understanding of cabinet construction, materials, and ordering procedures.
• Excellent customer service and communication skills.
• Exceptional organizational skills with great attention to detail.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong computer skills and experience with order entry software. Experience with 2020 Design or cabinet manufacturer ordering systems is a plus.

Responsibilities

• Process customer orders accurately and efficiently.
• Review and prepare customer quotes.
• Communicate with customers by phone and email regarding pricing, orders, and product information.
• Enter quotes and orders into our system.
• Order materials and coordinate with vendors and suppliers.
• Monitor order status and keep customers informed throughout the process.
• Work closely with the sales team to ensure projects move smoothly from quote to completion.
• Resolve customer questions and order issues professionally and promptly.

Skills

Kitchen cabinetry experience

Customer service

Order processing

Attention to detail

Multitasking

Cabinet construction knowledge

Reading quotes & orders

Order entry software

Tools

2020 Design

Job description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

We are seeking an experienced Order Processing & Customer Service Specialist who has a strong background in the kitchen cabinetry industry. This is not an entry-level position. The ideal candidate must understand kitchen cabinetry, be comfortable reading quotes and orders, and thrive in a fast-paced environment where accuracy and organization are critical.

Responsibilities

• Process customer orders accurately and efficiently.
• Review and prepare customer quotes.
• Communicate with customers by phone and email regarding pricing, orders, and product information.
• Enter quotes and orders into our system.
• Order materials and coordinate with vendors and suppliers.
• Monitor order status and keep customers informed throughout the process.
• Work closely with the sales team to ensure projects move smoothly from quote to completion.
• Resolve customer questions and order issues professionally and promptly.

Qualifications

• Kitchen cabinetry experience is REQUIRED. Please do not apply if you do not have prior experience in the kitchen cabinet industry.
• Minimum 2 years of experience in kitchen cabinetry, cabinet sales support, or cabinet order processing.
• Strong understanding of cabinet construction, materials, and ordering procedures.
• Excellent customer service and communication skills.
• Exceptional organizational skills with great attention to detail.
• Ability to manage multiple projects and deadlines simultaneously.
• Comfortable working in a high-volume, fast-paced environment.
• Strong computer skills and experience with order entry software. Experience with 2020 Design or cabinet manufacturer ordering systems is a plus.

What We're Looking For

• Is proactive and takes ownership of their work.
• Works well under pressure without sacrificing accuracy.
• Is dependable, professional, and team-oriented.
• Has outstanding follow-up skills.
• Enjoys helping customers and solving problems.