Order Processing Specialist: Precise, Customer-Focused

Pet Food Experts; Pawtucket (RI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Paid parental leave

Pet perks product discounts

Job summary

Pet Food Experts in Pawtucket, RI is seeking an Order Processing Representative to handle orders, discrepancies, and partner communications with precision and courtesy. The role emphasizes accurate data entry, adherence to established processes, and timely task completion.

Onsite schedule Monday-Wednesday 8:30AM–5:00PM, $20/hour. You will support retailers, vendors, and the sales team while maintaining high-quality service and reliable response times.

Qualifications

• Demonstrates problem solving, decision-making, and teamwork.
• Works with accountability to impact company performance.
• Excellent planning, multitasking, communication, and organizational skills.
• Able to work autonomously and in a team environment.
• Professional telephone, email, and interpersonal etiquette.

Responsibilities

• Process orders quickly and accurately for retailers, vendors, and the sales team.
• Keep account notes up to date related to order processing.
• Update item catalog information to ensure accurate orders and optimal fill rates.
• Share recalled product information with retailers as needed.
• Maintain high-quality customer experience through strong relationships.

Skills

Problem solving

Teamwork

Planning & organization

Communication

Customer service

Autonomy

Tools

Google Suite

Excel

Job description

Pet Food Experts in Pawtucket, RI is seeking an Order Processing Representative to handle orders, discrepancies, and partner communications with precision and courtesy. The role emphasizes accurate data entry, adherence to established processes, and timely task completion.

Onsite schedule Monday-Wednesday 8:30AM–5:00PM, $20/hour. You will support retailers, vendors, and the sales team while maintaining high-quality service and reliable response times.