Order Processing Specialist, Curries

Jobtailor; Mesquite (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor in Texas is seeking a detail-oriented Customer Order Processor to accurately enter and process orders for production, interpret blueprints, and communicate with customers about discrepancies and delays.

You will handle a range of orders from basic stock to highly configured configurations, with a focus on timely resolution of inquiries and a high level of customer service. This role requires strong math, reading diagrams, and proficient computer skills in Word/Excel.

Qualifications

• High School Diploma or GED.
• Proficiency with Math; basic Geometry and Algebra skills would help.
• Previous exposure to reading schematics, blueprints, renderings, or architectural drawings is highly desirable.
• Excellent computer skills preferred, including Word, Excel, Internet, and email.
• Proficient verbal and written communication skills.
• Excellent analytical, problem-solving, organizational, and follow-up skills; sense of urgency required.
• Ability to excel in a fast-paced environment.
• Previous experience/exposure to the Door, Building Materials, and/or Hollow Metal industries is highly desirable.

Responsibilities

• Accurately enter and process customer orders into the system for production/manufacturing.
• Interpret product specifications and research drawings.
• Process customer orders, from basic stock to highly configured orders, with high accuracy.
• Assist customers with technical inquiries and problems while maintaining metrics and KPIs.
• Communicate with customers about discrepancies, order conflicts, and shipping delays.
• Follow up to ensure customer issues are resolved promptly and thoroughly.
• Identify opportunities for process improvements that positively impact the customer experience.
• Perform other duties as required.
• Promote a safe and harmonious working environment and adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy.

Skills

Order Processing

Blueprint Interpretation

Communication Skills

Analytical Thinking

Math & Geometry

Education

High School Diploma

GED

Tools

Microsoft Word

Microsoft Excel

Job description

• Accurately enter and process customer orders into the system for production/manufacturing
• Interpret product specifications and research drawings
• Process customer orders, ranging from basic stock to highly configured orders, with a high degree of accuracy
• Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs
• Communicate with customers about discrepancies, order conflicts, and shipping delays
• Follow up to ensure customer issues are resolved promptly and thoroughly
• Identify opportunities for process improvements that positively impact the customer experience
• Perform other duties as required
• Promote a safe and harmonious working environment and adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy

Requirements

• High School Diploma or GED
• Proficiency with Math; basic Geometry and Algebra skills would help
• Previous exposure to reading schematics, blueprints, renderings, or architectural drawings is highly desirable
• Excellent computer skills preferred, including Word, Excel, Internet, and email
• Proficient verbal and written communication skills
• Excellent analytical, problem-solving, organizational, and follow-up skills; sense of urgency required
• Ability to excel in a fast-paced environment
• Previous experience/exposure to the Door, Building Materials, and/or Hollow Metal industries is highly desirable

Core Competencies

Demonstrates proficiency in processing customer orders with accuracy and efficiency, while effectively communicating with customers to resolve inquiries and discrepancies. Possesses strong analytical and problem-solving skills, with a focus on improving customer experience in the Door, Building Materials, and Hollow Metal industries.

Highest-signal resume keywords

• Customer Order Processing
• Technical Inquiry Resolution
• Blueprint Interpretation
• Analytical Problem-Solving
• Communication Skills

ATS Optimization Keywords

Hard Skills

• Mathematics Proficiency
• Geometry Skills
• Algebra Skills
• Order Processing
• Blueprint Reading
• Schematic Interpretation
• Computer Skills
• Microsoft Word
• Microsoft Excel
• Email Proficiency

Soft Skills

• Verbal Communication
• Written Communication
• Organizational Skills
• Follow-Up Skills
• Sense of Urgency

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Door Industry
• Building Materials
• Hollow Metal Industry
• Health & Safety Policy
• ASSA ABLOY Code of Conduct