Order Processing & Office Support Specialist

Szco Supplies Inc; Baltimore (MD); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and benefits

Supportive team at an established,成长公司

Opportunity to learn our business

Job summary

SZCO Supplies Inc. is seeking an Office Assistant to support daily operations, process orders, respond to customers, and maintain records. You will coordinate with sales, warehouse, and accounting to keep orders moving and resolve questions efficiently.

The ideal candidate has experience in office administration, strong attention to detail, and clear communication by phone and email. Proficiency in Excel and Outlook is expected; NetSuite experience is a plus and a bachelor’s degree is preferred

Qualifications

• Previous experience in office administration, order entry, or customer support preferred.
• Strong attention to detail and the ability to work accurately while managing multiple priorities.
• Clear, professional communication by phone and email.
• Comfort using Excel, Outlook, and business software.
• Ability to learn procedures, retain instructions, and handle routine tasks independently after training.
• Dependable attendance, good judgment, and a willingness to ask questions when something is unclear.
• NetSuite or other ERP experience is a plus.
• Bachelor’s degree preferred, or equivalent relevant experience.

Responsibilities

• Enter and review customer orders, checking item numbers, quantities, pricing, and shipping information.
• Respond to vendor emails about orders, product availability, and service requests.
• Coordinate with sales, warehouse, and accounting teams to resolve questions and keep orders moving.
• Track open issues and follow up until they’re resolved.
• Maintain customer records, spreadsheets, and documents accurately.
• Assist with general administrative tasks and special projects as needed.

Skills

Office administration

Order entry

Customer support

Attention to detail

Communication

Education

Bachelor’s degree preferred

Tools

Excel

Outlook

ERP (NetSuite)

Job description

SZCO Supplies Inc. is seeking an Office Assistant to support daily operations, process orders, respond to customers, and maintain records. You will coordinate with sales, warehouse, and accounting to keep orders moving and resolve questions efficiently.

The ideal candidate has experience in office administration, strong attention to detail, and clear communication by phone and email. Proficiency in Excel and Outlook is expected; NetSuite experience is a plus and a bachelor’s degree is preferred