Order Processing Assistant

Live Comfortably LLC; Fayetteville (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

Live Comfortably LLC is seeking an Order Processing Assistant in Fayetteville, NC. The role focuses on updating approvals, coordinating with DCs, and ensuring PO accuracy in WMS and NetSuite.

Responsibilities include shipping-related paperwork, communicating with warehouse leadership, and handling alerts and order changes as needed. The position emphasizes attention to detail and cross‑functional teamwork.

Qualifications

• Excellent analytical skills.
• Proficiency with MS Office, Outlook, Word, Excel.
• Experience with Manhattan Scale WMS and NetSuite a plus.
• Effective interpersonal skills working across departments.

Responsibilities

• Update the Pending Approvals report for Ecommerce Sales.
• Email partner DCs for late and due today POs.
• Review order details and WMS data accuracy.
• Coordinate with warehouse replenishment and Order Management Analysts.

Skills

Analytical skills

MS Office suite

Tools

Manhattan Scale WMS

NetSuite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Order Processing Assistant

Full Time WHSE Indirect Hourly Fayetteville, NC, US

3 days ago Requisition ID: 3397

RESPONSIBILITIES

• Update the Pending Approvals report for the Ecommerce Sales Team
• Send out emails to our partner DCs for late purchase orders and due today purchase orders
• Review validity of order details such as number of purchase orders and units in WMS given by Order Management Analyst
• Coordinate with warehouse replenishment team and Order Management Analysts any discrepancies/rejections on inventory
• Coordinate with carriers to schedule pick-ups
• Prepare documents such as shipping labels, packing lists, pallet summaries, load guides, and BOLs
• Coordinate any last-minute short picking, missed pick-up, and/or overflows back to Order Management Analysts and update (submit missed pick-up tickets) on the customer website
• Confirm all purchase orders are picked up, scanned, and upload all BOLs
• Process returns and undelivered goods on the website, if needed, and update the returns report
• Run reports (WIP) ‘work in progress as needed
• Update the WIP Information Report
• Compare the number of purchase orders from the portal to NetSuite for Ecommerce orders
• Cancel any purchase orders that have inventory discrepancies in WMS, NetSuite, and the website for Ecommerce Orders
• Update Work in Progress board
• Handle all alerts, cancellations, replacement parts, etc. on the customer’s website
• Communicate to Senior Warehouse Leadership the weekly orders forecast, and future rollouts
• Comply with company safety policies, procedures, and best practices
• Other duties as assigned by the Manager

REQUIRED SKILLS OR EDUCATION

• Excellent analytical skills
• Proficiency with MS Office, Outlook, Word, Excel
• Experience with Manhattan Scale WMS and NetSuite a plus
• Effective interpersonal skills with the ability to work across multiple departments