Order & Logistics Specialist

Doka USA; Commerce City (CO); On-site; USD 31,000 - 44,000; Full time

Job summary

Doka USA Ltd. is seeking a Customer Service Representative to handle all aspects of servicing accounts, including order processing, invoicing, inventory management, returns, and branch logistics.

The role also includes assisting the Operations Manager with month-end closing duties and coordinating with sales for delivery schedules. Qualifications include a high school diploma (Bachelor’s preferred), 2–5 years in admin/logistics, strong Excel and MS Office skills, and excellent English

Qualifications

• High school diploma required; Bachelor's degree preferred.
• 2–5 years of administration, operations, or logistics experience.
• Experience in inventory control and procurement planning.
• Excellent English communication skills.
• Strong numeric, analytical, and problem-solving abilities.
• Proficient in Microsoft Office, with advanced Excel skills.
• Organized team player able to work independently.

Responsibilities

• Manage orders end-to-end: entry, pricing verification, inquiries, and updates with sales.
• Process pricing, billing, credit requests, and ensure invoicing per contracts.
• Monitor inventory, backorders, and coordinate with logistics for procurement.
• Review order confirmations for accurate billing and pricing of standard and custom items.
• Support month-end close tasks with the Operations Manager.
• Maintain safe working practices and comply with company policies.

Skills

Communication skills

Advanced Excel

Analytical skills

Microsoft Office

Education

Bachelor’s degree in Business or Logistics

High school diploma

Job description

Doka USA Ltd. is seeking a Customer Service Representative to handle all aspects of servicing accounts, including order processing, invoicing, inventory management, returns, and branch logistics.

The role also includes assisting the Operations Manager with month-end closing duties and coordinating with sales for delivery schedules. Qualifications include a high school diploma (Bachelor’s preferred), 2–5 years in admin/logistics, strong Excel and MS Office skills, and excellent English