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Job summary
Doka GmbH is seeking a Customer Service Representative in Rolla, Colorado, to manage customer accounts and oversee order processing and inventory logistics. Candidates should have a high school diploma or higher, with 2–5 years of experience in operations and strong analytical skills. Proficiency in Microsoft Office, especially Excel, is essential. The role involves handling customer inquiries and ensuring accurate order fulfillment. The offered salary is $25.00 per hour based on qualifications and experience.
Qualifications
2-5 years of recent experience in administration, operations, or logistics preferred.
Experience in inventory control and procurement planning preferred.
Ability to learn new computer systems and products.
Responsibilities
Oversee inventory and logistics, ensuring accurate inventory levels.
Manage customer accounts and the full order process.
Handle high volumes of calls and inquiries, resolving issues promptly.
Skills
Excellent communication skills
Strong analytical skills
Proficient in Microsoft Office, especially Excel
Organized team player
Education
High school diploma
Bachelor's Degree in Business or Logistics
Job description
Doka GmbH is seeking a Customer Service Representative in Rolla, Colorado, to manage customer accounts and oversee order processing and inventory logistics. Candidates should have a high school diploma or higher, with 2–5 years of experience in operations and strong analytical skills. Proficiency in Microsoft Office, especially Excel, is essential. The role involves handling customer inquiries and ensuring accurate order fulfillment. The offered salary is $25.00 per hour based on qualifications and experience.