Order Generator and Estimator - MetroKraft Interiors

ADG | Artisan Design Group; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group in Nashville, TN, is seeking an Office Administrative Associate to support sales, project coordination, and client communications. You will handle inquiries, prepare paperwork, and assist with scheduling and reporting to ensure smooth project delivery.

The role requires a high school diploma, strong computer skills, and the ability to adapt to varying tasks. Experience with 20/20 Design is a plus; candidates should be detail-oriented, reliable, and able to work independently

Qualifications

• High School Diploma or GED required.
• Excellent computer skills and proficiency with standard software.
• Experience with 20/20 Design is a plus.
• Ability to adapt to various environments and responsibilities.
• Strong written and verbal communication.

Responsibilities

• Receive customers and direct inquiries to appropriate teams.
• Prepare pricing quotes from drawings with sales reps.
• Prepare all paperwork for orders and installation packages.
• Support project managers and technicians with specs and schedules.
• Assist with scheduling, reporting, and design tasks.

Skills

Excellent computer skills

Strong communication

Detail oriented

Self-starter

Independent work

Organizational skills

Critical thinking

Scheduling

Customer service

Project coordination

Education

High School Diploma/GED

Tools

20/20 Design Program

Job description

Company Overview

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

FLSA Status: Non-Exempt

Essential Duties and Responsibilities

• Receiving customers and their inquiries/calls and directing them accordingly
• Pricing/Quoting jobs per drawings from sales representative
• Preparing all necessary paperwork for a complete order
• Preparing installation packages
• Supporting project managers and service technicians with inquiries, tracking materials/specs, and gathering customer specifications and selections
• Process and track parts to finish orders
• Making revisions to initial drawings and designs from sales representative
• Coordinating with installation scheduler to pre-schedule parts
• Coordinating with installer to confirm completion of delivery/missing parts
• Track and process Job Completion Certificates
• Assisting with daily, weekly, and monthly reporting, as directed
• Assisting with scheduling, as directed
• Estimating and 20/20 design

Supervisory Responsibilities

• None

Requirements

Education, Experience & Qualifications

• High School Diploma/GED
• Excellent computer skills
• 20/20 Design Program experience a plus
• Ability to adapt to a variety of environments, tasks, and responsibilities
• Client-Focused
• Critical Thinking Skills
• Dependable
• Detail-Oriented; Thorough
• Strong Communication Skills; both written and verbal
• Strong Organizational Skills and able to prioritize tasks accordingly
• Self-Starter and able to work independently as needed

Physical Demands

• Ability to sit at computer monitor for long periods throughout the day.

Work Environment

• General working conditions
• Office Environment
• May have to meet tight deadlines

Our Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.