Order Generator and Estimator - Builder's Wholesale Interiors

Artisan Design Group, LLC; Lexington (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Disability Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group, LLC, a Lowe’s company, seeks an Order Generator and Estimator to link builders, installation teams, and internal departments, ensuring projects run smoothly from start to finish.

Ideal candidates organize details, solve problems, and build strong relationships. This role emphasizes scheduling, estimating, and coordinating across departments in a fast-paced environment.

Qualifications

• High school diploma required or equivalent.
• Must be detail oriented with strong organizational skills.
• Proficient computer skills and familiarity with design software is a plus.
• Experience with 20/20 Design program is beneficial.
• Customer service should be the top priority.
• Fast learner in a fast-paced environment.

Responsibilities

• Serve as the primary contact for builders for scheduling installations, deliveries, and quality inspections.
• Coordinate daily activities with installers and drivers to meet timelines.
• Place and track material orders to keep projects on schedule.
• Maintain detailed records and calendars to support smooth communication.
• Handle customer inquiries professionally and resolve issues.
• Collaborate with teammates across departments to deliver a best-in-class experience.
• Follow company policies, safety standards and procedures.

Skills

Detail-oriented

Strong organizational skills

Excellent computer skills

Customer service oriented

Fast learner

Construction (cabinetry) experience

Education

High school diploma

Tools

20/20 Design

Job description

Description

FLSA Status: Non-Exempt

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

Job Summary

We’re looking for an Order Generator and Estimator to join our growing team! In this role, you’ll serve as the central link between our builder partners, installation teams, and internal departments to ensure every project runs smoothly from start to finish. This position is perfect for someone who enjoys organizing details, solving problems, and building strong relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Serve as the primary point of contact for builders. Is responsible for scheduling installations, deliveries, and quality inspections withaccuracy and care.
• Coordinate daily activities with installers and drivers to align with customer needs and timelines.
• Place and track material orders to ensure projects stay on schedule.
• Keep detailed, organized records and calendars to support seamless communication and workflow.
• Handle customer inquiries and issues with professionalism, empathy, and a commitment to resolution.
• Collaborate closely with teammates across departments to deliver a best-in-class experience.
• Follow all company policies, procedures, and safety standards to maintain operational excellence.
• Estimating and 20/20 design

SUPERVISORY RESPONSIBILITIES

This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma
• Detail-oriented & strong organizational skills
• Excellent computer skills
• 20/20 Design Program experience a plus
• Customer service must be the highest priority
• Fast learner for a fast-paced environment
• Construction (cabinetry) experience is preferred

PHYSICAL DEMANDS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for extended periods throughout the day.
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.