Order Fullfillment Representative

Piper Companies; Malvern (Chester County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Piper Companies in Malvern, PA is hiring an Order Fulfillment Representative to join a fast-paced, customer-focused team. This on-site role handles order processing, quotes, and related transactions with a focus on accuracy and efficiency.

You will work with ERP systems, Salesforce, and SAP to support daily operations and ensure customer satisfaction. The ideal candidate has 2+ years in order processing or customer service, strong data-entry skills, and excellent communication.

Qualifications

• 2+ years of order processing or customer service experience in a high-volume environment.
• Strong data entry skills with the ability to type accurately.
• Exceptional attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office and integrated ERP systems; Salesforce/SAP preferred.

Responsibilities

• Process customer orders, quotes, and sample requests with accuracy and timeliness.
• Collaborate with customers to gather, verify, and clarify order information as needed.
• Maintain customer master data records and update as required.
• Communicate order status and product information to customers.
• Utilize ERP systems, Salesforce, SAP, and MS Office to support daily operations.
• Coordinate with internal teams to meet customer requirements and deadlines.
• Support additional order fulfillment and customer service tasks as needed.

Skills

Data entry

Attention to detail

Verbal & written communication

Interpersonal skills

Time management

Tools

Salesforce

SAP

Microsoft Office

Job description

Piper Companies is seeking an Order Fulfillment Representative to join a growing organization within the industrial automation and manufacturing industry. The Order Fulfillment Representative will play a critical role in delivering exceptional customer service by processing customer orders, quotes, and related transactions while maintaining a high level of accuracy and efficiency. This position is ideal for a detail-oriented professional with strong order processing experience and the ability to thrive in a fast-paced, customer-focused environment. This position is fully on-site Monday-Friday in Malvern, PA.

Responsibilities of the Order Fulfillment Representative:

• Process customer orders, quotes, and sample requests while ensuring accuracy and timely completion.
• Work directly with customers to gather, verify, and clarify order information as needed.
• Assist with verifying, updating, and maintaining customer master data records.
• Communicate effectively with customers regarding order status, product information, and related inquiries.
• Utilize ERP systems, Salesforce, SAP, and Microsoft Office applications to support daily operations.
• Collaborate with internal teams to ensure customer requirements and deadlines are met.
• Support additional order fulfillment and customer service functions based on business needs.

Qualifications of the Order Fulfillment Representative:

• 2+ years of order processing or customer service experience in a call center or high-volume environment.
• Strong data entry skills with the ability to type accurately
• Exceptional attention to detail and commitment to maintaining high levels of accuracy.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to work independently and as part of a team.
• Proficiency with Microsoft Office, email, internet applications, and integrated ERP/business systems.
• Experience with Salesforce and SAP preferred.
• Ability to work onsite and spend the majority of the workday in front of a computer.
• Flexibility to accommodate schedule changes based on business requirements.

Compensation for the Order Fulfillment Representative includes:

• Salary range: $20-25/hr
• Comprehensive benefits package available during the contract period, where applicable
• Opportunity to gain experience with a leading organization in the industrial automation industry

This job opens for applications on 10/23/2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: Order processing, order fulfillment, customer service, customer support, data entry, data processing, order management, quote processing, quote generation, sample processing, ERP systems, SAP, Salesforce, CRM, Microsoft Office, customer master data, order verification, order accuracy, customer communication, inbound calls, call center, high-volume environment, sales support, administrative support, customer inquiries, order tracking, data maintenance, documentation, fast-paced environment, attention to detail, 45 WPM, multitasking, problem solving, inventory support, logistics coordination, purchase orders, order entry, customer records management, workflow management, cross-functional collaboration, time management, quality assurance, process improvement, business systems, accuracy metrics, productivity targets, customer satisfaction, clerical support, onsite operations, manufacturing industry, industrial automation

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