Onsite Order Fulfillment Specialist

Piper Companies; Malvern (Chester County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Piper Companies in Malvern, PA is hiring an Order Fulfillment Representative to join a fast-paced, customer-focused team. This on-site role handles order processing, quotes, and related transactions with a focus on accuracy and efficiency.

You will work with ERP systems, Salesforce, and SAP to support daily operations and ensure customer satisfaction. The ideal candidate has 2+ years in order processing or customer service, strong data-entry skills, and excellent communication.

Qualifications

• 2+ years of order processing or customer service experience in a high-volume environment.
• Strong data entry skills with the ability to type accurately.
• Exceptional attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office and integrated ERP systems; Salesforce/SAP preferred.

Responsibilities

• Process customer orders, quotes, and sample requests with accuracy and timeliness.
• Collaborate with customers to gather, verify, and clarify order information as needed.
• Maintain customer master data records and update as required.
• Communicate order status and product information to customers.
• Utilize ERP systems, Salesforce, SAP, and MS Office to support daily operations.
• Coordinate with internal teams to meet customer requirements and deadlines.
• Support additional order fulfillment and customer service tasks as needed.

Skills

Data entry

Attention to detail

Verbal & written communication

Interpersonal skills

Time management

Tools

Salesforce

SAP

Microsoft Office

Job description

Piper Companies in Malvern, PA is hiring an Order Fulfillment Representative to join a fast-paced, customer-focused team. This on-site role handles order processing, quotes, and related transactions with a focus on accuracy and efficiency.

You will work with ERP systems, Salesforce, and SAP to support daily operations and ensure customer satisfaction. The ideal candidate has 2+ years in order processing or customer service, strong data-entry skills, and excellent communication.