Order Fulfillment Specialist – On-Time Shipping

Service Wire Company; Culloden (WV); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance Options

PTO & Paid Holidays

Work-life Balance

401(k) with Match & Profit Sharing

Career Growth & Learning Support

Tuition Reimbursement

Annual Bonus

Referral Bonus

Job summary

Service Wire Company in Culloden, WV is seeking an Order Fulfillment Specialist to ensure sales orders meet policy standards and are allocated for timely shipment. You will work across departments in the quote-to-cash cycle to analyze and resolve issues, keeping orders accurate and advancing efficient processes.

The role requires strong analytical/problem-solving skills, attention to detail, and excellent written and verbal communication.

Qualifications

• Associates degree in business/technical field required.
• Bachelor's degree preferred.
• Experience with QAD, Salesforce and MS Office is required.

Responsibilities

• Serve as primary contact for Sales and Distribution for process exceptions and corrections.
• Review daily distribution orders to ensure on-time delivery requirements are met.
• Audit Sales Order for accuracy and completeness prior to releasing material for shipment.
• Coordinate with Production Planning and Distribution to ensure product availability and proper order flow.
• Research, troubleshoot, and resolve order-related exceptions.
• Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities.
• Maintain consistent documentation and transactional accuracy.
• Other duties as assigned.

Skills

Multi-tasking

Time management

Attention to detail

Analytical thinking

Communication

Collaboration

Education

Associates Degree

Bachelor's degree

Tools

QAD

Salesforce

Microsoft Office

Job description

Service Wire Company in Culloden, WV is seeking an Order Fulfillment Specialist to ensure sales orders meet policy standards and are allocated for timely shipment. You will work across departments in the quote-to-cash cycle to analyze and resolve issues, keeping orders accurate and advancing efficient processes.

The role requires strong analytical/problem-solving skills, attention to detail, and excellent written and verbal communication.