Onsite Fulfillment Associate — Orders & Shipping

wk; Glen Allen (VA); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid parental leave

Job summary

Wolters Kluwer is seeking an entry-level Fulfillment Associate in Virginia to ensure orders are accurately processed and shipped on time. The role supports order entry, administration, and shipping activities to deliver reliable customer service on a Monday–Friday on-site schedule.

Responsibilities include entering orders, coordinating with vendors, assisting with inventory checks, and maintaining documentation.

Qualifications

• Proficiency with order entry software and systems.
• Ability to maintain accuracy in order processing and records.
• Basic understanding of customer service principles.
• Strong written and spoken communication skills.
• Ability to plan, prioritize tasks and manage time effectively.
• Willingness to collaborate with colleagues and teams.
• Understanding of inventory checks and reporting.
• Capacity to maintain organized operational documents.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Respond to basic customer inquiries.

Skills

Order Entry Systems

Attention to Detail

Customer Service

Communication

Time Management

Team Collaboration

Basic Inventory Management

Documentation

Job description

Wolters Kluwer is seeking an entry-level Fulfillment Associate in Virginia to ensure orders are accurately processed and shipped on time. The role supports order entry, administration, and shipping activities to deliver reliable customer service on a Monday–Friday on-site schedule.

Responsibilities include entering orders, coordinating with vendors, assisting with inventory checks, and maintaining documentation.