Order Fulfillment Coordinator — Fast-Paced Warehouse

Genesee Scientific Corporation; Morrisville (NC); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Genesee Scientific Corporation in Raleigh, NC is seeking an Order Processing Coordinator to support daily warehouse operations, ensure timely processing and fulfillment of orders, and serve as the liaison between the warehouse and other departments.

You will help set shipping plans, handle order issues, and maintain accuracy using ERP/WMS systems, with emphasis on teamwork and safety. Starting at $23.50/hr, with benefits eligibility.

Qualifications

• High school diploma or equivalent required.
• 5+ years in a stockroom or warehouse setting; some supervisory experience preferred.
• Forklift certification preferred; willing to obtain if not held.
• Proficiency with computers and scanning equipment preferred; knowledge of FedEx/UPS shipping programs a plus.
• Ability to maintain a high level of accuracy and attention to detail.
• Strong teamwork orientation and ability to work independently.

Responsibilities

• Support daily warehouse operations and guide warehouse associates.
• Ensure timely and accurate processing and fulfillment of daily orders.
• Serve as point of contact to troubleshoot sales order issues, cancellations or revisions.
• Direct and prioritize daily workload for warehouse staff.
• Set daily shipping plan based on priorities and cut-off times.
• Communicate with leadership and other teams to resolve order issues promptly.
• Ensure all orders ship within carrier cut-off/pick up times.
• Monitor open/unshipped orders in ERP/WMS; reconcile discrepancies.
• Suggest process improvements to order control and warehouse efficiency.
• Help meet KPI metrics related to order control.

Skills

Computers & scanners

Microsoft Office

Teamwork

Education

High school diploma or equivalent

Tools

Forklift certification

Shipping software (FedEx/UPS)

Job description

Genesee Scientific Corporation in Raleigh, NC is seeking an Order Processing Coordinator to support daily warehouse operations, ensure timely processing and fulfillment of orders, and serve as the liaison between the warehouse and other departments.

You will help set shipping plans, handle order issues, and maintain accuracy using ERP/WMS systems, with emphasis on teamwork and safety. Starting at $23.50/hr, with benefits eligibility.