Order Fulfillment Coordinator

alexleecareers-alexlee; Port Saint Lucie (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Unknown company in Port St Lucie, FL is seeking an Order Fulfillment Coordinator to support warehouse order fulfillment in the WMS, monitor status, and handle documentation for billing and shipping. The role requires bilingual English/Spanish and operates on an onsite, 12pm–9pm schedule.

The position emphasizes accurate transaction processing, adherence to procedures, and coordinating with warehouse and transportation teams to meet service levels. Experience with WMS and logistics is preferred.

Qualifications

• Experience in warehouse operations, logistics, or order fulfillment coordination.
• Working knowledge of WMS systems preferred.
• Strong attention to detail related to inventory, weights, and invoicing.
• Ability to manage multiple workflows in a fast-paced environment.
• Strong organizational and communication skills.
• Bilingual Spanish/English required.

Responsibilities

• Execute assigned steps in the customer order fulfillment process within the WMS, including order release, status updates, staging transactions, shipment confirmation, and invoice-related system processing, in accordance with established procedures.
• Coordinate the release and flow of customer orders to support timely picking, staging, loading, and shipment across all order types, including customer pickups, local routes, long-haul, and cross-dock shipments.
• Prepare, organize, and distribute required order, shipment, and invoice documentation by route and shipment to support warehouse, dock, transportation, and accounting processes.
• Review product availability in pick locations using system tools; identify potential shortages, discrepancies, or system variances and communicate findings to Inventory Control or warehouse leadership for resolution.
• Perform required spot checks and verification steps, including reviewing order details and flagged or random-weight items when prompted by procedures, and escalates concerns through established procedures to support billing accuracy and inventory integrity.
• Monitor pick-location status and request replenishment support from designated warehouse personnel when inventory appears low or depleted, following established replenishment and escalation procedures.
• Support cross-dock operations by preparing system transactions and documentation, organizing paperwork, and communicating order readiness and exceptions to appropriate operational contacts.
• Communicate order status, staging readiness, and shipment documentation needs to Dock Coordinators and Transportation in alignment with shipment schedules and delivery sequencing.
• Ensure customer orders are accurately processed and invoiced within the WMS prior to departure, in accordance with established billing procedures and controls.
• Maintain organized and accurate invoice-related documentation by route and shipment, including the addition and tracking of open credit memo documentation as required by procedure.
• Assist with customer pickup preparation by verifying order accuracy, confirming required documentation is complete, and communicating readiness to the appropriate team prior to release.
• Receive, safeguard, and accurately document customer payments, including cash and checks, in accordance with established cash-handling and financial control procedures.
• Safeguard and disburse petty cash in accordance with established procedures; maintain required logs, receipts, and daily documentation, and submit records to accounting for reconciliation and review.
• Identify, document, and report WMS or system issues that may impact order processing, inventory visibility, billing accuracy, or shipment flow; follow established troubleshooting steps and escalates concerns through established procedures to the appropriate supervisor, IT, or support function.
• Follow company procedures related to order processing, documentation accuracy, inventory handling, and financial controls; maintain consistent attention to detail and support required service levels within the warehouse operation.

Skills

Warehouse operations

Logistics coordination

WMS systems

Attention to detail

Multi-tasking

Bilingual English/Spanish

Tools

WMS

Job description

Overview

Onsite Port St Lucie FL

The Order Fulfillment Coordinator supports warehouse order fulfillment by completing assigned order-processing tasks in the WMS and ensuring required documentation isaccurateand available for warehouse and transportation teams.

The role monitors order status,identifiesexceptions (e.g., shortages, discrepancies, system issues), and escalates concerns through established procedures. This position supports service levels throughaccuratetransaction processing, communication, and adherence to standard operating procedures.

MUST BE BILINGUAL IN ENGLISH/SPANISH

HOURLY

Hours 12pm-9pm

Responsibilities

• Execute assigned steps in the customer order fulfillment process within the WMS, including order release, status updates, staging transactions, shipment confirmation, and invoice-related system processing,in accordance withestablished procedures.
• Coordinate the release and flow of customer orders to supporttimelypicking, staging, loading, and shipment across all order types, including customer pickups, local routes, long-haul, and cross-dock shipments.
• Prepare, organize, and distribute required order, shipment, and invoice documentation by route and shipment to support warehouse, dock, transportation, and accounting processes.
• Review product availability in pick locations using system tools; identify potential shortages, discrepancies, or system variances and communicate findings to Inventory Control or warehouse leadership for resolution.
• Perform required spot checks and verification steps, including reviewing order details and flagged or random-weight items (e.g., meat and cheese) when prompted by procedures, and escalates concerns through established procedures to support billing accuracy and inventory integrity.
• Monitor pick-location status and request replenishment support from designated warehouse personnel when inventory appears low or depleted, following established replenishment and escalation procedures.
• Support cross-dock operations by preparing system transactions and documentation, organizing paperwork, and communicating order readiness and exceptions toappropriate operationalcontacts.
• Communicate order status, staging readiness, and shipment documentation needs to Dock Coordinators and Transportation in alignment with shipment schedules and delivery sequencing.
• Ensure customer orders are accurately processed and invoiced within the WMS prior to departure, in accordance withestablished billing procedures and controls.
• Maintain organized andaccurateinvoice-related documentation by route and shipment, including the addition and tracking of open credit memo documentation as required by procedure.
• Assistwith customer pickup preparation by verifying order accuracy, confirming required documentation is complete, and communicating readiness to theappropriate teamprior to release.
• Receive, safeguard, and accurately document customer payments, including cash and checks, in accordance withestablished cash-handling and financial control procedures.
• Safeguard and disburse petty cashin accordance with established procedures; maintain required logs, receipts, and daily documentation, and submit records to accounting for reconciliation and review.
• Identify, document, and report WMS or system issues that mayimpactorder processing, inventory visibility, billing accuracy, or shipment flow; follow established troubleshooting steps and escalates concerns through established procedures to theappropriate supervisor, IT, or support function.
• Follow company procedures related to order processing, documentation accuracy, inventory handling, and financial controls; maintain consistent attention to detail and support required service levels within the warehouse operation.

Qualifications

• Experience in warehouse operations, logistics, or order fulfillment coordination
• Working knowledge of WMS systems preferred
• Strong attention to detail related to inventory, weights, and invoicing
• Ability to manage multiple workflows in a fast-paced environment
• Strong organizational and communication skills
• Bilingual Spanish/Englishrequired