Order Fulfillment Coordinator

Alex Lee; Port Saint Lucie (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Alex Lee in Port St Lucie, FL, is seeking an Order Fulfillment Coordinator onsite to manage order processing in the WMS, ensure documentation accuracy, and escalate issues to maintain service levels.

The role requires bilingual English/Spanish, strong attention to inventory and invoicing, and the ability to manage multiple workflows in a fast-paced warehouse environment. Hours are 12pm-9pm, onsite.

Qualifications

• Experience in warehouse operations, logistics, or order fulfillment coordination.
• Bilingual Spanish/English is required.
• Strong organizational and communication skills.

Responsibilities

• Execute assigned steps in the customer order fulfillment process within the WMS, including order release, status updates, staging transactions, shipment confirmation, and invoice-related system processing, in accordance with established procedures.
• Coordinate release and flow of customer orders to support timely picking, staging, loading, and shipment across all order types.
• Prepare, organize, and distribute required order, shipment, and invoice documentation by route and shipment.
• Review product availability, identify shortages, discrepancies, or system variances and communicate findings for resolution.
• Perform spot checks and verification steps; elevate variances to support billing accuracy and inventory integrity.
• Monitor pick-location status and request replenishment as needed.
• Support cross-dock operations by preparing system transactions and documentation.
• Communicate order status and documentation needs to Dock Coordinators and Transportation.
• Ensure orders are accurately processed and invoiced within the WMS prior to departure.
• Maintain organized invoice-related documentation by route and shipment.
• Assist with customer pickup preparation by verifying order accuracy and required documentation.
• Receive and document customer payments following cash-handling procedures.
• Safeguard and disburse petty cash and maintain logs for reconciliation.
• Identify and report WMS or system issues; escalate to supervisor/IT.
• Follow procedures related to order processing, documentation accuracy, inventory handling, and financial controls.

Skills

Warehouse operations

WMS knowledge

Attention to detail

Multitasking

Communication skills

Bilingual Spanish/English

Tools

WMS

Job description

Overview

Onsite Port St Lucie FL

The Order Fulfillment Coordinator supports warehouse order fulfillment by completing assigned order-processing tasks in the WMS and ensuring required documentation isaccurateand available for warehouse and transportation teams.

The role monitors order status,identifiesexceptions (e.g., shortages, discrepancies, system issues), and escalates concerns through established procedures. This position supports service levels throughaccuratetransaction processing, communication, and adherence to standard operating procedures.

MUST BE BILINGUAL IN ENGLISH/SPANISH

HOURLY

Hours 12pm-9pm

Responsibilities

• Execute assigned steps in the customer order fulfillment process within the WMS, including order release, status updates, staging transactions, shipment confirmation, and invoice-related system processing,in accordance withestablished procedures.
• Coordinate the release and flow of customer orders to supporttimelypicking, staging, loading, and shipment across all order types, including customer pickups, local routes, long-haul, and cross-dock shipments.
• Prepare, organize, and distribute required order, shipment, and invoice documentation by route and shipment to support warehouse, dock, transportation, and accounting processes.
• Review product availability in pick locations using system tools; identify potential shortages, discrepancies, or system variances and communicate findings to Inventory Control or warehouse leadership for resolution.
• Perform required spot checks and verification steps, including reviewing order details and flagged or random-weight items (e.g., meat and cheese) when prompted by procedures, and elevate variances according to established guidelines to support billing accuracy and inventory integrity.
• Monitor pick-location status and request replenishment support from designated warehouse personnel when inventory appears low or depleted, following established replenishment and escalation procedures.
• Support cross-dock operations by preparing system transactions and documentation, organizing paperwork, and communicating order readiness and exceptions toappropriate operationalcontacts.
• Communicate order status, staging readiness, and shipment documentation needs to Dock Coordinators and Transportation in alignment with shipment schedules and delivery sequencing.
• Ensure customer orders are accurately processed and invoiced within the WMS prior to departure,in accordance withestablished billing procedures and controls.
• Maintain organized andaccurateinvoice-related documentation by route and shipment, including the addition and tracking of open credit memo documentation as required by procedure.
• Assistwith customer pickup preparation by verifying order accuracy, confirming required documentation is complete, and communicating readiness to theappropriate teamprior to release.
• Receive, safeguard, and accurately document customer payments, including cash and checks,in accordance withestablished cash-handling and financial control procedures.
• Safeguard and disburse petty cashin accordance withestablished procedures;maintainrequired logs, receipts, and daily documentation, andsubmitrecords to accounting for reconciliation and review.
• Identify, document, and report WMS or system issues that mayimpactorder processing, inventory visibility, billing accuracy, or shipment flow; follow established troubleshooting steps and elevate issues to theappropriate supervisor, IT, or support function.
• Follow company procedures related to order processing, documentation accuracy, inventory handling, and financial controls;maintainconsistent attention to detail and support required service levels within the warehouse operation.

Qualifications

• Experience in warehouse operations,logistics, or order fulfillment coordination
• Working knowledge of WMS systems preferred
• Strong attention to detail related to inventory, weights, and invoicing
• Ability to manage multiple workflows in a fast-paced environment
• Strong organizational and communication skills
• Bilingual Spanish/Englishrequired