Order Fulfillment Coordination Specialist

Sealed Air Corporation; Lenoir (NC); On-site; USD 51,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid elder care

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Sealed Air Corporation in North Carolina is seeking a logistics coordination specialist to serve as the primary liaison between Production Scheduling, Supply Planning, Logistics, and Customer Service. The role focuses on accurate, timely, and validated order status information to support clear customer communications.

You will collaborate with plant teams to verify production and delivery commitments, obtain updates, and resolve issues before they impact customers, ensuring reliable updates for

Qualifications

• High school diploma or equivalent.
• 3–5 years of experience in Supply Chain, Production Planning, Scheduling, Logistics, Manufacturing, or Customer Service.
• Comfortable navigating SAP to review order, inventory, shipment, and production information.
• Comfortable using Power BI reports to monitor service performance and support decisions.
• Strong analytical and organizational skills.
• Ability to influence and coordinate across functions without direct authority.
• Excellent communication and follow-up skills.
• Customer-focused mindset with a strong sense of urgency.

Responsibilities

• Act as the primary coordination point between Customer Service and plant teams for order fulfillment issues.
• Partner with schedulers, planners, production teams, and logistics personnel to obtain timely updates on critical, late, and at-risk orders.
• Challenge and validate production schedules, shipment dates, inventory availability, and transportation plans.
• Facilitate daily reviews of service risks, backorders, delayed shipments, and critical customer requirements.
• Maintain visibility of open issues and drive timely follow-up with plant and logistics teams.
• Escalate significant service risks and unresolved issues to supply chain leadership.
• Ensure Customer Service receives proactive, fact-based updates for timely communications.
• Generate and interpret SAP and Power BI reports to monitor order status and fulfillment risks.
• Identify emerging service risks and bring visibility to issues requiring attention.
• Track commitments, actions, and status changes to ensure accurate communication across teams.

Skills

Analytical skills

Organizational skills

Communication

Cross-functional coordination

Customer focus

Education

High school diploma or equivalent

Tools

SAP

Power BI

Job description

Sealed Air Corporation in North Carolina is seeking a logistics coordination specialist to serve as the primary liaison between Production Scheduling, Supply Planning, Logistics, and Customer Service. The role focuses on accurate, timely, and validated order status information to support clear customer communications.

You will collaborate with plant teams to verify production and delivery commitments, obtain updates, and resolve issues before they impact customers, ensuring reliable updates for