Order Fulfillment and Warehouse Coordinator

Neuro20 Technologies; Oldsmar (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a fast-growing medical-device manufacturer redefining rehabilitation technology. As an Order Fulfillment and Warehouse Coordinator, you'll manage the full life-cycle of product flow while ensuring inventory accuracy and customer satisfaction. This role offers a dynamic environment where you can thrive amidst challenges and contribute to meaningful innovations in healthcare. If you're ready to roll up your sleeves and make a difference, this opportunity is perfect for you.

Benefits

Paid Vacation

Professional Development Opportunities

Competitive Hourly Wage

Qualifications

• 1-3 years of hands-on warehouse or order-processing experience.
• Proven advanced computer skills in ERP and inventory software.

Responsibilities

• Manage product flow from receipt to shipment of medical devices.
• Conduct inventory counts and maintain regulatory compliance.

Skills

Advanced Computer Skills

Attention to Detail

Customer Service Mindset

Problem Solving

Adaptability

Tools

Zoho

NetSuite

SAP

Spreadsheets

Job description

Order Fulfillment and Warehouse Coordinator

Order Fulfillment and Warehouse Coordinator

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Location: Oldsmar, FL (On-site)

Schedule: Full-time

Salary: Competitive, based on experience

Start Date: ASAP

Neuro20 Technologies is an early‑stage, fast growing medical‑device manufacturer developing next-generation neuromuscular re-education systems based in Oldsmar, FL. Our clients span across the U.S. and international markets, and we are on a mission to transform at-home rehabilitation and neuro-tech access around the world.

Because we are in the ramp‑up phase of commercial sales, every team member wears multiple hats and helps shape our growth trajectory.

Position Summary

We’re looking for a self‑driven, hard‑working individual who isn’t afraid to roll up their sleeves and put in an honest 8‑hour shift—managing their own time with minimal supervision while strictly following SOPs, work instructions, and established forms.

Reporting jointly to the Head of Sales Operations and the COO, the Warehouse & Order Fulfillment Coordinator owns the full life‑cycle of product flow—from receipt of raw materials to shipment of finished medical devices and warranty returns. You will blend hands‑on warehouse work with advanced computer and customer‑service tasks, ensuring flawless inventory accuracy, regulatory compliance, and top‑tier customer experience.

Key Responsibilities&Area Core Duties

Receiving & Incoming Quality

• Receive, inspect, and verify goods against purchase orders
• Complete Receive Acknowledgement and Test Results forms
• Segregate, quarantine, and store materials per SOPs
• Create and/or review sales orders and convert them to invoices
• Generate Device History Records (DHRs) for bundled systems
• Conduct Stage 1 Quality Inspections prior to shipment
• Create picklists, pull stock (FIFO), pack, and ship orders

Inventory & Warehouse Management

• Maintain clean, organized Sales, Returns, Inspection, Demo, and Internal warehouse zones
• Execute transfer orders between areas
• Conduct inventory (twice a month) counts and report any discrepancies to the Accounting department

Warranty & Returns

• Investigate warranty claims in Zoho Desk (Levels 1–3)
• Coordinate RMAs and manage Advance Replacement Agreements
• Support complaint investigations and customer communications

Product Bundling (Realization)

• Create bundles in Zoho Books/Inventory, label and document each kit, ensure inspection sign‑off before release
• Physically pack and assemble product bundles/kits to specification

Facility & Equipment Upkeep

• Run routine checks on infrastructure; report maintenance issues
• Monitor and log temperature/humidity controls
• Follow the warehouse cleaning schedule; maintain records

Required Qualifications

• 1‑3 years + hands‑on warehouse or order‑processing experience (medical‑device or regulated industry a plus)
• Proven advanced computer skills —ERP/ Inventory software (ZOHO, NetSuite, SAP, etc.), spreadsheets , and document control
• Able to lift 40+lbs repeatedly and stand/walk most of your shift
• Meticulous attention to detail , strong numeracy , and common‑sense problem solving
• Demonstrated adaptability —thrives amid constantly shifting priorities and procedures
• Customer‑service mindset; clear written and verbal communication
• Constructive attitude toward feedback and continuous improvement

Preferred Extras

• Experience processing RMAs, warranty claims, or Level‑1/2/3 escalations
• Familiarity with DHRs, FIFO, GMP, or ISO 13485 environments
• Culture: Fast‑paced, high‑accountability startup; expect to pivot between warehouse, computer, and customer tasks as sales volume scales. Continuous learning and initiative are rewarded.
• Competitive hourly wage (Depends on Experience)
• Paid Vacation
• Professional‑development opportunities in operations and quality management

Why work at Neuro20?

At Neuro20 Technologies, we’re redefining the future of rehabilitation, recovery, and performance through cutting-edge wearable technology. As a fast-growing, mission-driven company founded by a U.S. Veteran, we’re passionate about improving lives—especially those of patients, doctors, and veterans. Join our dynamic team in Tampa Bay and be part of something bigger.

To Apply:

Send your resume and brief cover letter highlighting how your warehouse experience and advanced computer skills make you an ideal fit to [e-mail] .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Medical Equipment Manufacturing

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