Order Flow & Logistics Coordinator - Flexible Hours

Brobston Group LLC; South Brunswick (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Brobston Group LLC is seeking a Distribution Services Coordinator to manage order flow, provide status updates, and resolve distribution issues. You will serve as a liaison between the distribution center and sales to ensure accurate shipments and timely problem resolution.

The role supports operational reporting, vendor compliance, and back-order management, working closely with internal teams and boutique clients. Strong Excel skills and attention to detail are essential.

Qualifications

• 1–2 years of experience in distribution, logistics, or customer service.
• Strong attention to detail and organizational skills.
• Intermediate to advanced Excel skills and good written/verbal communication.

Responsibilities

• Provide order status updates to internal and external clients via email, Teams, and phone.
• Process incoming orders, stock orders, and back-order management to meet delivery expectations.
• Recommend substitutions or add-ons when items are unavailable.
• Review EDI order confirmations for item, unit, pricing, and quantity accuracy.
• Issue Return Authorizations and assist with vendor chargeback investigations.
• Generate daily/weekly operational reports (On-Hand, Open Pick Tickets, Back Orders).
• Coordinate with Dayton DC and sales on shipment prioritization and routing.
• Serve as backup contact for urgent distribution center escalations.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Independent work style

Time management

Education

High school diploma

BA/BS preferred

Tools

WMS

Cegid

EDI

Job description

Brobston Group LLC is seeking a Distribution Services Coordinator to manage order flow, provide status updates, and resolve distribution issues. You will serve as a liaison between the distribution center and sales to ensure accurate shipments and timely problem resolution.

The role supports operational reporting, vendor compliance, and back-order management, working closely with internal teams and boutique clients. Strong Excel skills and attention to detail are essential.