Luxury Retail Logistics & Carrier Specialist

Brobston Group; Florida; Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Brobston Group is seeking a Logistics Coordinator to support daily logistics operations across U.S. business divisions. The role coordinates shipments, maintains carrier relationships, and prepares reporting to ensure timely delivery of client purchases.

You will assist with shipping issues, insurance claim processes, and cross-functional initiatives while contributing to process improvements and providing strong internal and customer service support.

Qualifications

• Two-year college degree in Business or relevant field.
• Strong problem-solving, organization, written and verbal communication skills.
• Strong computer skills, including Microsoft Office.
• Ability to work retail operational hours and some remote work.
• Luxury retail experience, luxury watch or jewelry brand knowledge, and logistics or fraud prevention experience preferred.

Responsibilities

• Coordinate shipments and maintain carrier relationships.
• Prepare operational reporting and help resolve shipping issues.
• Support the insurance claim replacement program and cross-functional initiatives.
• Contribute to process improvement and provide internal and customer service support.

Skills

Problem-solving

Organization

Written communication

Verbal communication

Microsoft Office proficiency

Education

Two-year college degree in Business or relevant field

Tools

Microsoft Office

Job description

Summary

The Logistics Coordinator supports daily logistics operations across U.S. business divisions. The role coordinates shipments, maintains carrier relationships, prepares reports, and helps resolve shipping issues while supporting secure and timely delivery of client purchases.

Responsibilities

• Coordinate shipments and maintain carrier relationships.
• Prepare operational reporting and help resolve shipping issues.
• Support the insurance claim replacement program and other cross-functional initiatives.
• Contribute to process improvement and provide internal and customer service support.

Requirements

• Two-year college degree in Business or relevant field experience.
• Strong problem-solving, organization, written communication, and verbal communication skills.
• Strong computer skills, including Microsoft Office.
• Ability to work retail operational hours and support occasional needs outside standard business hours; some remote work may be required.
• Luxury retail experience, luxury watch or jewelry brand knowledge, and logistics or fraud prevention experience are preferred.