Order Entry Specialist

Essential Cabinetry Group; Simpsonville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Essential Cabinetry Group in Simpsonville, SC is seeking an Order Entry Specialist who is detail-oriented and customer-focused to join our team. You will input and process customer orders, verify details, and communicate to ensure accurate fulfillments.

You will collaborate with production and shipping to meet deadlines, maintain records, and deliver responsive service. A strong eye for accuracy and good data entry skills are essential in this fast-paced environment.

Qualifications

• Experience in order entry or customer service is preferred.
• Strong attention to detail and organizational skills are essential.
• Excellent communication and interpersonal abilities are required.
• Proficiency with data entry software and computer systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of cabinetry or home improvement products is a plus.
• High school diploma or equivalent is required; additional education is advantageous.

Responsibilities

• Accurately input and process customer orders into the order management system.
• Verify order details, specifications, and pricing for accuracy.
• Communicate with customers to confirm order details and address questions.
• Collaborate with production and shipping teams to ensure timely fulfillment.
• Maintain organized records of customer orders and related documentation.
• Provide excellent customer service by responding promptly and professionally.
• Assist in resolving order discrepancies or issues as they arise.

Skills

Attention to detail

Organizational skills

Communication

Data entry

Multitasking

Cabinetry knowledge

Education

High school diploma or equivalent

Tools

Order management system

Computer systems

Job description

Description

Essential Cabinetry is seeking a detail-oriented and customer-focused Order Entry Specialist to join our dedicated team. This role offers an excellent opportunity to contribute to our commitment to exceptional service and quality craftsmanship. If you are organized, communicative, and eager to support your customers through accurate order processing, we encourage you to apply.

Key Responsibilities

• Accurately input and process customer orders into the company's order management system
• Verify order details, specifications, and pricing to ensure accuracy
• Communicate with customers to confirm order details and address any questions or concerns
• Collaborate with production and shipping teams to ensure timely fulfillment of orders
• Maintain organized records of customer orders and related documentation
• Provide excellent customer service by responding promptly and professionally to inquiries
• Assist in resolving order discrepancies or issues as they arise

Skills And Qualifications

• Previous experience in order entry, customer service, or a related role preferred
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Proficiency with computer systems and data entry software
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of cabinetry or home improvement products is a plus
• High school diploma or equivalent required; additional education or training is advantageous

Equal Opportunity Employer

At Essential Cabinetry Group, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring reasonable accommodation due to a disability at any stage of the employment application process should contact Human Resources.